Horrible experience. The hotel gives away your rooms for shady temporary use, while you are away from your room for shopping. Zero guest security. Evasive security officer, duty ***ager and general ***ager. They won’t accept the fact that they allowed someone to use my room, linen and bathroom, while I was away for few hours. They care zero for health hazard to guests in these Corona times. Lodging a police complaint.
翻譯
Jens
2023 年 11 月 25 日
Ok
翻譯
訪客用戶
2024 年 4 月 21 日
This hotel was exceptional in all aspects. But most amazing guitarist every morning during breakfast was exceptional. Shabaz Khan you made my morning every morning. Thank You for a wonderful stay!
翻譯
訪客用戶
2024 年 3 月 31 日
Whilst in Ahmedabad we stayed at the Courtyard for a lengthy 7 night stay and so got an intimate flavour of the hotel. The staff were patient and very accommodating and nothing was too much for them. The answer was always a polite ‘yes’, even if that meant spending a few hours to help guests with complicated requirements. The culinary range was impressive and we sampled the buffet dinner a few times during our stay. The restaurant ***ager, Mr Trivedi, was superb at taking care of all of our needs. My only one gripe is that on multiple occasions different staff asked us if we were ok with our stay and our meal and then asked for our room number. Doing so once would have been fine but 5 times during the same meal proved a bit much. Breakfast was well catered for with lots of choice. Live music in the lobby was provided by Shahbaz Khan who played the veena with excellence and enhanced our breakfast experience. The rooms were very clean and comfortable. As there are a lot of conferences the hotel does tend to get busy during the day. It would help if additional staff ***ned the concierge desk during these peak times. The staff were excellent when on duty but thinly spread. In fact at one point the front desk were so busy we had to get the bell boy trolley ourselves, load all of our luggage and even wheel it to our room ourselves. This was not exactly what one might expect from a 5 star hotel. Overall, I would consider a revisit given we had an enjoyable stay and I would recommend this hotel.