堪培拉高樹宜必思尚品飯店(Ibis Styles Canberra Tall Trees)

Reception was very untrained on our second day we were told not to register for the second day as at 10am all access cards are cancelled so we need to pick up new cards the next day. We did this the male staff member at the desk who had difficulty with English language issued new cards and we left expecting as it was asked for we would chec out in the morning about 7.30 pm we received a phone call to say payment had to be made today, my wife had to dress and go to the office in the rain. Not happy in the morning there was no Hot Water plus an evacuation siren which was a fauls alarn triggered by some faulty wiring. we wont be back anytime soon

Staff member couldn't find my booking when I arrived- took 35 minutes to check in, Wasn't enough towels in room, never received towels which requested. Room was dusty, little bugs and found a pair of men's dirty underwear in room.

Walked into the room it smelled not nice. On one side of the bed, the floor was damp, underneath the bed had not been cleaned there was a bottle cap, a little white pill and it had not been vacuumed for what looked like quite a while. In the bathroom, the towel rack had sharp corners which I didn't realise until I brushed against it getting into the shower and it left a long red scratch across my back. We left the room tidy, and two hours after checking out I got a bank notification saying I'd been charged $10 by tall trees, with no explanation, as we were already leaving Canberra, I tried to call tall trees about 20 times over the course of the morning, no answer, no email, nothing letting me know what the hell we got charged an extra $10 for. They also charge $1700 if the fire alarm goes off in your room, regardless of how it goes off, so you're basically risking $1700 staying there because you have to sign something agreeing to pay it if your fire alarm goes off. $1700. For the fire alarm going off. DEFINITELY never staying here again.

Double room booked, double bed, single bed and double bunks. Double room, one chair. No plates. Air con didn't work. No toilet brush, shower needs regrouting. 4pm checked in, piles of dirty linen in the corridors. Stayed here over the years, standard slipped extremely, never again. Dining room closed and not told at check in. Typical of motels run by cultures with different standards. Increased price, lower offering.

the room we had was very tired. Bed uncomfortable, very noisy, a lot of outside noise from other electrical equipment. However staff were friendly and room was tidy. Lots of carparking.

i enjoyed my time at this location.the bathroom especially felt like i was in one of the blocks bathrrom the shower head was half the size of me which i never seen before. very clean and tidy room. how ever there was an issue with parking as someone blocked me in and i could leave as no one knew who own the car thanfully another person staying manage to get my car out for me.

We had a reasonable stay - courteous welcome desk. Clean room, appropriate inclusions for the cost, value. Disappointing - one light in the bathroom was not functioning and the toilet cistern needed repair.

This property looked unkept and untidy outside. There appeared to be an abandoned vehicle outside our room full of rubbish in very poor condition. Reception friendly but cleaning staff not. I would not stay there again

I stayed here often as a public servant. It’s easy to get to on arriving in Canberra and is close to Civic for food etc. The room was small, at about 30 ~ 35 m2 (incl bathroom) with a queen and single. There was no space to put up the bag rack. No breakfast table. With 3 people it was like a squares puzzle to move around. Squashy. The bathroom door opened into the room and had no latch on it. When will these motels put power points by both sides of the bed so I can charge my phone and access it from the bed? The “fridge” was micro, sort of cool but didn’t freeze the cooler bricks and didn’t really cool the food. We threw out the meat the next day. I suspect it was a wine chiller, not a recognised fridge. There were a few spider egg sacks between the front wall and cupboard. by the front door. We weren’t asked for feedback when we left so I assume they aren’t interested. Ok for budget for a small family or couple but I doubt it would suit business travel any longer.