My room in the guesthouse was on the third floor and was spacious and clean. My room did not have a private bathroom, so I had use of two shared bathrooms at the end of the corridor. The shower doors on the showers in both bathrooms were broken, the doors were basically hanging off their hinges, one was so bad the shower was unusable, the other one broken enough for the door not to close, so water leaked onto floor. There was a hole in the ceiling above the shower in one bathroom. There were very few places available in Akureyri, so prices were inflated and for £123 per night, this accommodation was appalling. I was staying 2 more nights on my return to Akureyri and had unfortunately paid in advance on a non-refundable rate, thankfully only £65 per night this time. I spoke to one of the owners on my return to the property and showed her the photos of the broken showers and hole in the ceiling to give them a chance to fix things before submitting a review. She said she would get her husband to look at it, but when I left 2 days later, the bathrooms were still in the same appalling state, I can only assume they are not really interested in fixing these issues. The owner seemed shocked at the state of the bathrooms when I showed her the photos, but there is no excuse for the owners not to know about this, even if other guests did not report it, what about the cleaning staff, what about the owners inspecting their own premises once in a while? I was given a room on the second floor for my second stay and the bathrooms on this floor were okay, at least the shower doors were not broken. But the fact that nothing was done to fix the broken showers after I had reported the problem, suggests to me that the owners do not really care about their guests and therefore I would not recommend this place and I would not stay again.
翻譯