Luna Solaqua

Lovely hotel in a decent location, but restaurant was not open

Horrivel. No dia de ontem liguei para a receção desse hotel para me informar a cerca das condições do SPA, onde o recepcionista me deu o numero de telefone de uma Senhora Nelia ou Noelia (nao me recordo), para ligar, segundo este era ela a responsável do SPA. Liguei para esse numero, atendeu a Sra, questionei a cerca dos serviços do SPA e esta logo me disse que era muito complicado marcar pois estavam cheios. Questionei a cerca de comprar e marcar pela pagina Odisseias, onde esta sem qualquer interesse na conversa desde inicio me disse que podia comprar mas era impossivel marcar pois estavam cheios. E pediu para desligar a chamada porque estava numa "pequena reuniaozinha", questionando se me podia contactar dali a 10 minutinhos, respondi que sim, claro. Ate hoje nao recebi qualquer chamada dessa senhora que pelo tom de voz e discurso, nao tinha o minimo interesse em falar comigo ou mesmo vender um serviço. Nota 0 para esse hotel, nunca la fui e tambem é certo que nao vou colocar lá os pés, considerei isto um desrespeito enorme para comigo, se nao tinha interesse em vender o serviço, ao invés de transmitir desprezo, dizia alguma coisa diferente. HORRIVEL, NAO ACONSELHO A PARTE DO SPA. Parabens, estragaram o meu dia.

Situata a pochi minuti dalla Old Town e dalla *****, la struttura è molto grande ed è atta per accogliere moltissimi turisti. Internamente risulta essere un po’ datata ma con camere abbastanza ampie. Le pulizie giornaliere (non prima delle 5:00 del pomeriggio) mi sono sembrate veramente minime in quanto si limitavano esclusivamente al rifacimento del letto ed all’occorrenza alla sostituzione degli asciugamani sporchi, l’ angolo cottura era fornito di qualche stoviglia ma sprovvisto di sapone per piatti e non è mai stato pulito. Le due piscine sono sempre state in ordine e pulite. Il personale, non molto loquace, è risultato poco disposto ad ascoltare alcune nostre richieste a risolvere dei disagi avuti durante il soggiorno. La camera dei nostri amici emanava un forte olezzo dal bagno e nonostante fosse stato fatto tempestivamente presente al desk, non hanno fatto nulla per risolvere il problema.

Hotel à 15-20 minutes du centre à pied petit déjeuner très copieux avec fruits frais plus mitigée quant au buffet du soir : varié mais ... par contre restaurant sans fenêtre sur l'extérieur : déco sympa mais c'est tout de même surprenant Nous avons pris un appartement avec 1 chambre et les enfants dormaient dans le canapé lit - vue piscine et mer Piscine très grande et possibilité de manger au bar de l'hôtel le midi (attention même musique de fond plusieurs fois par jour et tous les jours ! - rébarbatif) possibilité de stationner près de l'hôtel sans payer le parking de l'hôtel (5€ par jour)

Hotel propre et tout le personnel est accueillant. Les chambres appartements sont de taille très correcte. La piscine extérieure et la terrasse sont grandes et bien équipées en transat. Bonne exposition au soleil. Dommage que la piscine intérieure d'atmosphère reposante, ne soit pas chauffée. Le buffet du petit déjeuner est très correct. Pain divers, bcp de fruits. Manque un jus de fruit frais, dommage. En revanche, le buffet du soir est très sommaire et pas très appétissant. La demie pension est décevante pour le coup. Concernant la situation géographique de l'hôtel, une voiture est nécessaire pour se déplacer car il n'est pas idéalement situé

Annual Visit. Same as every year. Hits all the markers from start to finish.Why would you go somewhere else when this place delivers every time. Get a room with a pool view on the 2nd or 3rd floors. Room cleaned every day. Supermarket and restaurants within 5 minutes.Mid way between old and new town.

Great hotel. Super comfy beds and bedding, pillows. Our beds were two single pushed together which is great as can seperate or have as a superking . Our apartment was immaculate and clean. Kitchen had everything we needed. (No oven though) the maids came every day to clean and fresh towels. There was hairdryer and soap dispenser in the bathroom. Very friendly hotel staff. Great pool and snack bar. Amazing strawberry daiquiri cocktails ! 20 min walk to old town. We paid £10 euro for a bus to villa Maura- however download the app bold to return and it was actually cheaper so really recommend that app for taxis . You hire the pool towels- 1.50 a day and then 10 euro deposit. Lovely lounge area which we spent an afternoon is due to checking out and late flight and too windy to sit outside. Great hotel would recommend - thank you for a great stay .

Excellent stay here, very friendly staff, lovely rooms and very clean. Great location. We had an issue with workmen in room next to us and the Manageress went that extra mile in making up for the inconvenience. Quality customer service throughout the 4 days we stayed here. - Would recommend the poolside rooms. Would definitely stay here again. Top Class.

Great location, with a supermarket very close, and 15 mins walk to the beach. There's also a fantastic patisserie and cafe, (called Rivirea) 5 mins walk away. The apartment room is basic but clean and it was definitely worth paying a little extra for the balcony room overlooking the pool. I went in February so it was extremely quiet in the hotel (apart from the local tennis courts). There was usually no one around the pool, even in the sunshine. I imagine in peak season it'd be packed and much noisier! I had two appliances in my kitchen that weren't working but they replaced both on the days they were reported. The inside pool has very cold water! I had to buy a €5 swimming cap from reception to use in the pool, but after the first cold swim I couldn't face going back in. The jacuzzi is nice though. There's an open changing area, so no privacy for changing, and no lockers so I had to bring my bag poolside with me. The hotel receptionist did say I could use the hotel towels, which according to the pool rules isn't allowed, so that was a bonus. I'd read bad reviews about the hotel breakfast so I bought nice food at the supermarket and had my own breakfast on my balcony. There are no complimentary toiletries (apart from cheap handsoap in the bathroom), so you do need to bring your own, and also maybe some washing up liq. The bottle corkscrew provided is rubbish, so bring your own if you can get it through customs 😁