納帕美利堅峽谷萬豪萬楓飯店(Fairfield Inn & Suites Napa American Canyon)

早餐很棒的地方，房間也相對間隔

家族旅行なので洗濯機やプールがあるのはとても良かったです。また、朝食も美味しかったです。フロントにはコーヒーが用意してあり、いつでも飲むことができます。近くにはウォルマートや食事をする場所もあり便利でした。

We stayed in American Canyon for our vacation to Napa and Sanoma. The location was a little far away, however, the price was right. The hotel was clean, and the staff was friendly. The included breakfast was a plus, and also had a decent variety. Would definitely stay here again when we return to the area.

我們到達時，沙龍正在前台。她很快就幫我們辦理了入住，非常樂於助人。她不遺餘力地幫助我們使用咖啡機，並推薦了街對面的一家很棒的意大利餐廳。我們住得很舒服。

Las facilidades están demasiado viejas, le falta una remodelacion total. El desayuno no está a la categoría de la cadena

總體不錯。乾淨，床單不癢，工作人員彬彬有禮，早餐選擇不錯，免費停車場。

酒店已過時，需要更新。然而，它保存完好，工作人員超級友好。

The property itself was good, very nice and simple with no issues. My main complaint is with the customer service- I left an item in my hotel. Offered to pay to ship it to me as I am not local- clearly. The woman on the phone simply said “we don’t do that” and that she will throw it away if I don’t get it. Absolutely awful customer service, especially considering the contents of the item are medications and personal. For this woman alone I wouldn’t go back. Now I must find a way to retrieve the item as they refuse to ship it- as every other hotel would do.

We stayed for a few days and check in was a breeze. The woman who checked us in was very friendly and had a lot of recommendations for dining. She was very helpful. Our room was very large and spacious but most importantly it was very clean. The bed was comfortable and the pillows were ok. I usually travel with my own as I am picky but they were good. The only issue we had which was not the hotel’s problem was the people upstairs who came back at 3 am and were extremely loud every night but besides that we highly recommend the hotel. There is a Starbucks a minute away, Target, Walmart and many other shops if you need anything. Downtown Napa is 15-20 mins and Sonoma 30-40 mins away depending on traffic so it is very conveniently located. We used the gym daily which was clean and had everything we needed. Thank you for a great stay!