阿默斯福特飯店

I had a terrible experience in this hotel at the end of August. Someone(s) broke into my room for 2 consecutive days with my door confirmed locked. The hotel didn't treat me seriously, they couldn't provide any convincing explanation or compensation. I went there for a business trip and had booked this hotel for 10 nights. The break in incident happened in the early morning 5:30am after my first sleep. I heard someone tried to open my door, but because I had locked it, so the intruder shaked the handle a few times, and eventually it did open!!! I went down and reported to the reception directly and asked if there was any CCTV. The staff said she didn't know...had to wait for her colleague to come back to answer me in the evening....by then i was told that there was no CCTV in this hotel...and they admitted it was one of their staff who broke into my room!!! I requested an explanation, the front desk only said it would not happen again. I requested to meet the duty manager, she said the manager would talk to me tomorrow....this is how they treated this security issue and code of conduct ”seriously”. Totally unacceptable. I could only go back to my room for the 2nd night. But then at 7:15am in the next morning, there was someone broke into my room again!! With a loud door closing sound, which i even more confirmed then the first time. The intruder went out as well before showing his/her face. It was unbelievable!!! I reported to the front desk again but they seemed not believe in me. Said it was not their staff this time and it was impossible to unlock the door with other cards. Long story short, it took me a whole day again in order to talk to the duty manager. And i personally showed her how to unlock my door using her card. She was finally speechless and arranged a new room for me. She said would investigate But I still could not receive a solid explanation in the next day and really felt unsafe. I was not able to sleep well and was super alert to different sounds. The next day the GM finally met me, but then still no compensation or with any gesture of apology. Didn't feel i was treated seriously so I decided to change the hotel for personal safety. They still charged me the fee for the 3 days. This was my worst hotel experience ever. Highly NOT recommend this hotel for all Amersfoort travelers. Safety first! #AccorGroup #MercureHotel #Amersfoort #Netherlands #JohnWebb #AdamMansour

不論是商務還是休閒旅客，德塔巴克斯普朗特飯店都能讓您的阿默斯福特之行變得更加美好而難忘。飯店距離Amersfoort Schothorst僅有2km。在該地區觀光很容易，Kamperbinnenpoort、Hofje de Armen de Poth和Sint Jansstraat都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括Belgenmonument、Park schothorst和little Switzerland。有飲水需求的旅客，飯店還為您提供了電熱水壺和咖啡壺/茶壺。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。飯店配置有會議廳，定能滿足您商務活動方面的需求。工作人員可根據旅客需要安排接機服務。

到達時與旋轉門進行了小搏鬥(非常尷尬),工作人員非常貼心,確保我沒事。Prosecco 帶到房間,作爲酒店的免費手勢,這是一個美妙的驚喜。餐廳的一頓特別的餐,比如羞恥它是如此安靜,如果你留下來去餐廳,支持酒店。房間很棒。整個體驗很棒,迫不及待地想回來。喜歡NH範圍。

The hotel is set in a nice location in the country and a 20 minute walk from the train station which was ok for me, even if it was uphill which is weird in NL ! Check-in was weird, for some reason the two people were talking about us in Dutch and laughing at us, nice welcome. There were three of us arriving at 14:30 but our room wouldn’t be ready until 15:00 so the individually stored our bags, which was weird. My colleagues wanted to use the gym, but despite the fact we were there for almost a week there were no slots…..weird, later found out the hotel had leased the gym to a fitness trainer - why not be honest about it! Rooms have almost no sound deadening, TV didn’t work, no hand soap in the room and piece of foam for a bed wasn’t the best, I guess from that perspective you get what you pay for. Most of the bar staff and waiter staff were brilliant, great personalities and wanted to do their best for you which was nice. The food was a bit patchy and got the impression they were struggling in the kitchen, no different to many hotels and mostly ok, my group had to reject a couple of steaks, but was dealt with reasonable professionally. The meeting room was tight and a bit dangerous from the perspective the laptop power points were on the wall and created quite some trip hazard and the overhead projector build had seen better days and made the colours wishy washy. And now for the downright ugly, now I do get that hotels are struggling to recruit in current climate, but why would you put your worst employee on reception! We had an American VIP join out meeting, he only drinks Coke, as there was no one in the bar area I asked if reception could help. He said he could, promptly brought two bottles of Coke but then told me that I wasn’t “authorised” to put this on my room and I needed to pay cash. I tried to reason with this person that I didn’t have cash on me and as we were spending in the region of 15,000€ with the hotel perhaps he could either add it to the meeting room cost, or food and beverage cost. He told me that he was not prepared to do so! He summoned a colleague from back office and she agreed the only option as I had no cash on me was to leave with the Coke. I was rather upset by this treatment and to my discredit I raised my voice, and despite a colleague was on the phone to potentially another guest and there was a queue behind me, they simply didn’t care and it was more important to them that they didn’t release the Coke with payment ! I left shocked, then entered the kitchen to find the bar staff cleaning dishes as they we short staffed, which I understand, and her comment was “ I don’t know how to charge you for the Coke, but you take it and I’ll figure it out”. Give this lady a promotion and send the clowns on reception to wash the dishes.

若想要遊覽阿默斯福特，海特科魯斯特爾飯店將會是一個不錯的的住宿之選。從飯店出發，至Soest Zuid僅有4km遠。附近很多景點，包括Rock City Escape、Cavaleriemuseum和little Switzerland都離飯店不遠。飯店坐落於Het Eeemhuis邊，附近還有很多景點包括Het Derde Erf和Onze-Lieve-Vrouwetoren。所有極具特色的客房都配備有房內保險箱，讓您感受到更加貼心細緻的入住體驗。電熱水壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。在大廳吧點上一杯消除一天的疲勞，對於旅客來說是一個不錯的休閒選擇。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Taste of India（印度菜）、Habibi（中東料理）和Zandfoort aan de Eem（其他）也許是可以讓您找到答案的地方。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。飯店的會議廳和商務中心提供優質服務，是眾多商旅客選擇入住這裡的原因。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

對於想要捕捉阿默斯福特城市風采的旅客來說，潤唐布魯克飯店是一個理想的選擇。從飯店很方便到達Amersfoort Schothorst，僅有3km距離。包括Musiom、Monnikendam / Waterpoort和Marienhof Culinary Museum （Culinair Museum Marienhof）都在短距離內，入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點，包括little Switzerland、Cavaleriemuseum和Rock City Escape，旅客可以將行程安排的更加緊湊。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

Op de site gemakkelijk gereserveerd,  je moest wel 100% vooruit betalen. (Inplaats je creditcard als zekerheid te geven) (Later zag ik dat sommige gewoon achteraf konden betalen)  De balie werd bemand door een jongedame. Die blinkt niet uit in welkome vriendelijkheid. Later vroeg ik of ze eurobriefje in munt geld kon wisselen omdat hun hotel automaat alleen muntgeld accepteren. Dat heb ik niet,  was het antwoord. Inplaats van zelf aanbieden vroeg ik of ik wat uit de bar mocht. Dat kon uiteindelijk,  pff. Het hotel is recent geopend. Kamer 239 oogt nieuw. Toilet was niet 100% schoon.  Restaurant,  de jongens die er rond liepen hebben geen horeca ervaring, of moet KFC zijn. Had een goulash soepje vooraf, was niet lang genoeg in de magnetron geweest. Daarna had is spare ribs, die hadden wat langer voorgegaard moeten worden. Kreeg geen extra servetten of een citroen doekje. Mocht je je handen gebruiken om te eten. Maar ook geen bakje of extra bord voor de botjes. En tempo is ook niet erg hoog. Locatie is buiten Amersfoort, maar je zit zo in de stad. Bedden prima. Overal door het hotel hangen oude foto's van Amersfoort, erg leuk Wifi is in mijn kamer zeer instabiel, labtop deed het zelfs niet. tv ned 3 en sbs6 worden op de tv gescrambled. Nog navraag naar gedaan maar ze wisten niet waarom.  Ontbijt goed compleet,  zelfs met een egg-station station. Wel is het in deze tijd dat het ontbijt ”maar” tot 9 uur is. Ipv je nu veel ziet in hotels to 10 of 11 uur.