庫克船長飯店(The Hotel Captain Cook)

The most iconic hotel in Anchorage, I had to stay even if I could only afford one night. Everything was good, the room was a bit small. Definitely paying big city prices for little old Alaska, which can feel like price gouging.

Service was very good but several issues. All of which I had read before, answered online by a manager, and never corrected. 1) the day of checkout at 8 am after one light knock the cleaning crew woke us by opening the door. Seems to be a very common issue. Front desk should come up with a better system for telling the cleaning crew which rooms are already vacant. 8 am barge ins are unreasonable 2)24/7 loud noise heard through earplugs which kept us from properly sleeping. Air duct? Elevator? Again a problem I read about in many prior reviews. Still a problem 3)captain cook is not a historical figure I celebrate as “discovering” lands native populations had loved on thousands of years prior to his arrival. Didn’t bother me enough to not stay here. I was not prepared however for the large murals covering many walls that depict aboriginal and native people in a cartoonish and less than human way. Maybe reproductions from historical books but they have no place in a hotel common area in this day and age. A textbook, museum? As a teaching moment maybe for a dark past? Not in a hotel. It bothered me to the point of anger the first night. We will come, and never return. However I feel for the staff who have to pass these every day. 4) hotel pool specifically listed as family friendly. It’s very clear that it’s only a lap pool. Furthermore they separate boys from girks, including kids who are told to enter on their own on opposite ends of the floor. Luckily a staff member…

The hotel is very tired and is in desperate need of a renovation. My biggest issue was that housekeeping knocked on the door three times after we checked in trying to come in. The next morning, someone barged in at 8:15 AM unannounced. She claimed she knocked, but if so it was too light to hear. I found that rather ridiculous as if they were trying to get us out of the room early to get ready for the next round of guests. For what we paid, this hotel was a huge rip off. The furniture in the room was sagging and I just did not feel clean in the room.

First I was given a room with no view. As a first time customer that got flew into town late, if there’s a room with a nice view available, why not suggest it instead of just giving a view of the parking lot? One can get the same view at a fraction of the cost of you’re just going to see a parking lot. I had asked for a late check out, which they put in the notes but at 8am housekeeping came in my room and woke me up! Bathroom mirror was missing hardware and barely hanging onto the wall. Absolute terrible experience! Will not be staying there again. Don’t waste your money.

Muy buena vista desde la habitación, muy limpia. Lastima que no hay servicio de shuttle desde la estación de tren que estaba unos minutos y que si llegas tarde no hay ningún restaurante abierto para comer algo.

We’ve stayed at Captain Cook Hotel multiple times but we were a little disappointed with the comfort of the double beds in the room. Despite the overall cleanliness and pleaseant decor of the hotel, the bed was too firm for my liking and left me with a sore back in the morning. I understand that personal preference for mattress firmness can vary, but I believe that the bed in my room was not up to the standard that I have come to expect from a Hotel of this caliber. The staff was friendly and helpful, and location of hotel was convenient but the mattress discomfort and out of order jacuzzi left a negative impression on my stay.

Interesting hotel. Older and historic hotel. Rooms are small. It is dated but that is part of the charm. The staff was lovely. Everyone we encountered was smiling and helpful. Location to costal trail and dining options is optimal. I would suggest walking down to 49th st brewing to eat. Great views, fantastic food and drinks.

Nice hotel, centrally located in Downtown Anchorage. The hotel has a variety of restaurants and shops that was perfect for a snowy December.

The lobby area was very nice looking. The staff were generally unpleasant with a couple of exceptions. The rooms are outdated. It’s definitely not a 600 a night facility no matter what the location.