安奈斯中心美居飯店(Mercure Annecy Centre)

Das Zimmer war höchstens 9qm und so stinkig eifach eine Katastrophe, och weiss beim bestens Willen nich wo dieses Hotel die 4 Sterne her nimmt. Auch das Morgenessen war einfch nur 1 Sterne würdig. Ich werde niemals mehr in dieses Hotel gehen.

Nous sommes arrivés à 12h pour avoir un renseignement (j'ai attendu 15 min à la réception sans voir personne) je suis donc partie. Le petit-déjeuner a été une catastrophe; trop de monde, pas de place assises, nous n'avons presque rien eu à déjeuner (pas d'eau de chaude, ni croissant, ni pain au chocolat, ni buffet chaud, ni crèpes, pancakes,..) Malgré tout les 2 staffs présents faisaient de leur mieux.

This hotel is poor and needs a complete overhaul. On the plus side the staff were lovely and accommodating. On our first night the room we had was cramped and airless & made me think of a prison cell. Very difficult to sleep in. The bathroom was dated and in need of a revamp. The shower head holder didn’t work and it was just generally really awful. Signs of wear and tear everywhere & noisy. We asked to move rooms but the hotel was full. We did get a better room on the second night but it too was far from perfect. The reception area is not very welcoming and the breakfast room cramped. I was pleased not to have ordered breakfast. We left it late booking and choices were limited but for a hotel owned by a multinational conglomerate that includes the Savoy in London and Raffles hotel, money is no object and it is not unreasonable to expect better standards, even if this is their budget chain of hotels. Its redeeming features are its location and friendly and helpful reception staff. I would not recommend this hotel unless you are desperate and I will never stay in a Mercure hotel again.

This property needs to be remodeled. The pictures provided online for the room you pick are not accurate nor are the room sizes. There is no view, the room was not 194 sq ft. The heated towel rack didn’t work, the air didn’t work very well, the maintenance person said it was an old system and he could get it to cool a couple degrees lower. The last night we woke up to water pouring through the bathroom ceiling. The refrigerator didn’t keep the drinks very cold. None of the furniture matched. Very old and worn out.

Hôtel très bien placé plein centre. Quelques problèmes avec l’eau chaude, qui a du mal à venir et qui une fois la n’a pas beaucoup de pression. Chambre confortable. Jeune fille très sympathique à l’accueil.

The receptionist working September 15 at 13:00 booked us a bus to Geneva from her desk. That is great service. This is a very good hotel.

Great hotel in a great location....convenient to shopping and dining and points of interest. Check-in/out was easy and the staff was very pleasant. The breakfast was nice. The parking garage was only 1.5 blocks away from the hotel. We would stay here again.