Hard Rock 特內里費島飯店(Hard Rock Hotel Tenerife)

Super Hotel

Der Aufenthalt im Hardrock Hotel hat uns sehr gefallen. Am Anfang hatten wir ein bisschen Respekt, da das Hotel nicht zentral gelegen ist. Wir waren aber positiv überrascht, da dass Hotel so viel zu bieten hat und obwohl rs am Abend immer Musik gab, welche man auch unter anderem genossen hat, hat man im Zimmer nichts davon gehört. Der Beachclub hat ein riesiges Pool und es hat sehr viele Liegestühle. Der Strand befindet sich genau neben diesem Beachclub. Das Meereswasser ist sehr sauber und ziemlich warm, da es in einer Bucht ist. Die Mitarbeiter sind sehr nett und finden immer eine Lösung. Als Wurstliebhaber muss ich aber erwähnen, dass ich die Wurst welche man beim Frühstück erhalten hat ziemlich langweilig fand, das Angebot war aber dafür sehr hross und mit guter Qualität. Ich empfehle es weiter in siesem Hotel für ein paar Tage zu leben.

Cockroach in the bathroom. And poor service for all inclusive. Bed not made properly. Poor for a self billed 5 start hotel. Pub singer entertainment. New Year’s Eve ruined as couldn’t get all inclusive service as they won’t serve at the bar preferring table service that just doesn’t happen within a reasonable time frame. Pool and facilities amazing. But overall service lacking.

Loved the room - great bed, balcony and view! Pools and rooftop patio were very nice. They were lacking staff in the evening for drinks service during the live music every night, which was a bit annoying. Breakfast buffet and hectic and just ok. Most of the restaurants we tried off property that were in walking distance were terrible (except the Indian food, which was phenomenal). Good stay.

El Hotel tiene unos restaurantes que abren a las 6:00 pm. El día que llegué quise reservar para una cena y estaba todo reservado al igual que los siguientes días. Los meseros de piscina y bares solamente miran al suelo para no dar el servicio y ya que lograste que te viera la bebida va a llegar de 30 a 40 minutos después. Tiene un grave problema de gerencia y organización. Mi próxima reservación es a Madrid y por supuesto no lo voy a hacer en el Hard Rock.

Hotel is very nice with well maintained facilities. It has three pools and the pool at the beach club was amazing with good atmosphere. The breakfast buffet selection was great as it has a wide range of varieties. Rooftop bar has amazing sunset views. However, the hotel can get quite busy at times and the live musics at the lobby is. But too loud which made it challenging to make enquiries at the reception/guest services. The room was serviced everyday but inconsistently as dirty glasses were not replaced with clean ones until asked. Hotel staff is very friendly and helpful with excursions and bus transfers.

Sheets on the bed were not changed daily. Must have been on for a week. Dust in the room. Not acceptable for a 5 Star hotel. The steak restaurant was very good. Never been charged 10 euros per portion of chips before. Well over the top. Thought they were included should have been brought to out attention. Inside the hotel, good, Child friendly, and staff very nice. Outside the hotel poor amenities and poor restaurants. Importantly breakfast of poor quality. Bacon looked processed. Had this in a 3.5 star, not in a 5 star. Expected better from a 5 star hotel. One of the main points of a breakfast is the bacon. Overall less quantity and more quality.

Wir waren schon 2 mal in der Hard Rock Hotel. Leider sin jetzt die Betten am Strand nur zum mieten 130 Euro am Tag mit eine Flasche Champagner, früher waren die Kissen , Betten Gratis( Schade). Sonst ein Mega schöne Hotel

What I appreciated was the hospitality of Reception & Guest services staff. Courteous and professional. I liked that music preference was a feature in bedroom, that was cool. I am a frequent traveller and stayed in many 5* hotels, im afraid, this in my opinion was not 5*. Pools cold not warm as claimed. My shower was dirty on arrival water stains brown and 3 long blonde hairs on floor. Breakfast queues long and food average. Stayed 1 night and left. Still in tenerife but at another hotel which is 4* and better! Hard Rock Hotel Tenerife may be just a lacklustre experience for me but may suit others.