金普頓阿拉斯飯店(Kimpton Hotel Arras)

Oh, what positive can’t I give about this hotel? The room was large and quiet, in an intimate setting with high end finishes. I’ve stayed in many Four Seasons, and this hotel was on par with them. The location can’t be beat; the robe was soft and made of fluffy material; the restaurant was incredible; the morning and afternoon treats for guests were a wonderful and decadent surprise; the staff was lovely and so kind to our kids. We’ve stayed in several hotels in Asheville and will only return to this one. Thank you for a great trip!

This hotel is the best,great location,beautiful place,upscale.The rooms are nice,especially the suites which are reasonably priced. Bathroom was big with separate shower and huge tub.We love the bar and bartenders,they made great drinks . It's a fun town with great restaurants

The customer service was amazing. The valet attendants were fast and curteous. The front desk staff went above and beyond during our entire stay and even after. I messaged back that we had left a phone charger in our room. They retrieved it and held it at the desk for another guest to pick up for us. I would recommend this property and their staff 100 times over.

The Arras property was best in class in every way. Beautiful hotel and very comfortable. The staff was excellent, always looking for ways to make your experience a good one. We will stay again! You should try this one!

I like how walkable the property was and how awesome the staff was. However, some minor issues came up for us. Our hotel room’s bathroom had urine spots on the toilet seat, how tv didn’t work, and it was hard finding a parking spot so you had to do valet. Overall the bedroom and was great but some minor things dented our score.

The service was amazing and the workers were very helpful and friendly. There was only one person who was rude and it was the third shift front desk employee, we called because we had asked for more pillows earlier and were asking about the eta and she gave us an attitude because we didn’t order them from her. Other than that one mishap I would definitely stay here again and recommend it to everyone.

The bed was very comfortable and the room was pleasant. It was hard to adjust the thermostat and there was a problem with the hot water. The staff allowed a late check out but they didnt tell me that the room key wood stop working before my time was expired.

This hotel was amazing. We hand the king suite and lived it. We were there at Christmas and enjoyed the lobby and happy hour!!! We will definitely go back!!

This is an outstanding place to stay with truly the friendliest people you will ever meet.