雅典衛城廣場智能水療飯店(Acropolis Plaza Smart Hotel and Spa)

Around the 8th of August we were charged £278 on one of our Visa payment cards by this HOTEL. We have NOT booked or even looked at this place. On a lot of web sites it is listed as closed including google maps. I believe it may have re-opened as IOSONOS SUITES, check out their website! ALL I CAN SAY AS SOMEHOW I HAVE BEEN HACKED WHILST LOOKING FOR ACCOMADATION IN ATHENS AND, NOW MY HUSBAND & I, HAVE BECOME VICTIMS OF FRAUD.

The Acropolis hotel was booked as part of a pre cruise package 2 years ago. The taxi driver picked us up at the airport and took us to the address on our voucher. The property was in total darkness in a a dark dingy side street. On the outside it had Iasonos Suites. We phoned the emergency number on our voucher and the man said he didn't know what we was talking about. At that point a man came through the property doors and we asked him if he knew where the hotel was...he said it hasn't been there for about 2 1/2 years and gave us a card with a telephone number on for Iasonos Suites. Our taxi driver phoned the number who agreed with what the man had said but our rooms were still reserved for us. It seems our cruise company hadn't been informed we needed pass codes to enter the building and passcodes to get in our rooms. The facilities that are advertised are no longer in use...breakfast area, bar and restaurant, spa pool, 24 hour reception as well as a whole lot of other facilities. Luckily the rooms were clean, the bed was comfy and there were towels provided. The area surrounding was extremely noisy, people shouting and motor bikes tearing up and down through the night. Next morning when we opened our curtains it was like a war zone....dilapidated buildings full of graffiti, rubbish everywhere. Its about 20 mins walk into Athens central, but you can jump on the hop on hop off bus nearby. I personally wouldn't recommend staying there at all, but i suppose for one night its possible if there wasn't anywhere else to stay.

Terrible place, that’s the reason is always cheap. It is located in an area full of junkies in Athens. The hotel locks the main entrance door during day time - that does tell you something. Reasonably central, they didn’t lie about that but you wouldn’t want to walk there. Rooms are basic, although clean, Wi-Fi so so. I spent an hour in the room and found a better place. Of course hotel didn’t offer any compensation.