奧克蘭索菲特特色飯店(SO/ Auckland)

Rooms are much too tiny...., with poor space enhancement... welcome staff are great, and very willing to help you for anything. This makes a huge difference, hotel being well located but not amazing.

Great hotel however not the most friendly staff. Breakfast just average. Very near viaduct.

Posizionato centralmente; ideale per scoprire la città. Accoglienza PERFETTA e professionale. Abbiamo scelto sistemazione CLUB a nostra piena soddisfazione. Camere spaziose, ben arredate e pulizia 👍. Colazione al 15. piano.. UNA MERAVIGLIA 🤩 migliorabile: dettagli.. alle 1500 del pomeriggio .. impossibile bere una birra 🍺 in tutte le infrastrutture interne .. CHIUSE!!! Comunque, molto soddisfatti.

My wife and I stayed 2 nights and for New Year’s Eve. We were upgraded to a suite room which was really nice. The room was beautiful and we had a nice welcome gift. The views and ambience in the restaurant are very nice and the dinners we had were good. The breakfast offering is good but nowhere near as good as Sofitel where you have a combination of buffet and ability to order something to your taste. The lounge was unavailable for 1 of the 2 nights and another small room was used for this 1 night. The lounge when available was really nice and the wine choices were the best we’d tried including at 2 other Sofitels in NZ on the same holiday. Overall a really nice hotel with great views and friendly reception staff. We were also given a late checkout which was much appreciated. We would stay here again.

我不會再待在這裡了。第一印像很棒，大廳很棒，工作人員很友善。然後它就走下坡路了，我的房間非常破舊，所有東西上都有碎片和痕跡，而且佈局很差，房間中間幾乎有一根混凝土柱。主浴室的大門關不上，我兩次要求查看，但從來沒有關上。早上我洗了個澡，我沒有意識到排水系統不夠好，房間被水淹沒了。他們說他們會看看，當我那天晚上回來時，表明一切都修好了，但事實並非如此，第二天早上淋浴又進水了。昨晚我叫了客房服務，請了一份炸魚薯條，48美元加運費，份量只能用吝嗇來形容，而且很油，所以我並沒有真正吃下去。但最終我達成的協議是，我被告知屋頂酒吧因私人活動而關閉。這實際上是一場從晚上7 點持續到凌晨1 點的科技/舞會，噪音簡直令人難以置信，在整個建築中迴盪，令人驚訝的是，管理層認為在客人想睡覺時這在五星級飯店中是可以接受的！我睡得很少，甚至根本沒睡，而且頭痛。咖啡店很震驚，我點了格蘭諾拉麥片和希臘酸奶，但格蘭諾拉麥片被偷偷地摻了90%的玉米片，所以它被扔進了垃圾箱。這真的很遺憾，因為裝飾和工作人員都很棒，床超級舒服，屋頂酒吧也很棒。我不會再住在這裡，因為看起來他們經常有這些吵鬧的功能。我在退房時表達了我的擔憂，那位女士只是說「對此感到抱歉」和「是的，作為一棟老建築，我們的音響效果不是很好」。