Really enjoyed my stay here. Did one night in a solo room (extremely comfortable, nicely decorated and towels provided). Other nights were spent in a six bedroom dorm - also comfortable and spacious. Communal areas all very clean and well maintained. Only point to note is that the dorm I was in faces the main street and the noise overnight was noticeable. Easily managed with earphones or earplugs but without those sleep might have been a bit hard. Not an issue in the individual room.
This motel seems to be run by Chinese. When I arrived to check in I was left waiting in the reception area for maybe 15 minutes. The insincere apology was worthless. Upon check in to my room I could hear the woman in the adjoining room screaming into her cellphone. I tolerated this for some time but after several phone calls by my new neighbour, I returned to reception to express my concern. The same Chinese woman told me residents “have their rights” so I enquired if the “resident” was a social housing customer. I was assured this was not the case, but having observed the next door neighbour it is very evident she is a social housing tenant. She is extremely noisy, having no regard for anyone but herself. Be aware this badly managed motel appears to have a mix of social housing clients and the more traditional, respectable type of customer. You can likely do much better than staying at Tudor Court.
在我父親突然去世後不得不來到奧克蘭,我們很高興能夠預訂我們在Quest的第一個晚上,但失望的是,我們不能停留在我們的訪問期間。抵達時再次提供一流的服務,午餐後再次超越。回到酒店,值班經理Atek告訴我們,由於工作人員取消和更改,我們實際上可以在這裏停留在Quest。體貼您的同情心,效率和關懷使困難處境好得多。Quest Hotel 確實很幸運有您作爲員工,我們將永遠銘記您對我們的關心和真誠理解。這個詞已經傳遍了我的家人和朋友。做得好Atek和Quest。再次除了一流的服務和住宿。謝謝。Mike和Kay Legge。2022年5月09日。
滿意
54 評價