There is only. A check in available via a machine. Machine did not work so we asked help via the intercom. A very rude agent told us to repeat the check in steps and ingnored the fact that the machine was defect. The agent simply hung up the intercom connection. We ended up with 3 more families diverting to another hotel. Never ever will i book this conpany again. As I want to be assured of a stay upon arrival!
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