Verified traveler
2023 年 3 月 30 日
The level of service provided by staff at this hotel is excellent, as is the cuisine.
Unfortunately there were several issues that made us realise this hotel was just not for us.
Our bathroom was lovely but there was an issue with the toilet cistern and the sink took ages to empty - as though there was some sort of blockage in the plumbing system.
Our room looked out onto the street and although the windows were shut, the noise from late night revellers returning home kept us awake until the early hours of the morning. There was no secondary glazing to reduce noise and there was a draft coming through the window frames even when the blinds were down.
We retire fairly early in the evening and also found the noise level outside our room frustratingly loud.
There doesn’t appear to be any soundproofing between floors levels either. We were disturbed by the people in the room above us moving around in their room, just as the people in the room below us must have been disturbed by us.
You could even hear the people on the floor above the bar and lounge area moving around in their room.
Breakfast is pricey but the food is excellent.
We were unable to eat dinner in the restaurant. The hotel restaurant just has a tasting menu and is not for everyday dining which was quite frankly disappointing. We only ate in the bar on our first night. The food was lovely but as there are no proper tables to eat at it was awkward and uncomfortable. We chose to eat elsewhere after this.
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