宋奧特飯店(Seng Hout Hotel)

Seng Hout Hotel has expanded considerably and now has 2 buildings. Safety is slightly compromised as there is now an outdoor walkway along the windows of many rooms, with some of these windows unable to fully close/ lock - though there was no actual safety incident during our stay. Amenities and cleanliness are minimal but functional. Staff struggle somewhat with simple requests such as top up of toilet paper or additional blankets (the blanket is smaller than the bed so can be challenging to share in double beds - but additional is not available). Nonetheless, functional and comfortable stay for the price.

Short stay but good feeling. Clean room and good view for the price.

Property was ok for you he price. No breakfast offered. So made it very difficult to find anything to eat at this time. The staff didn't really want to clean the room. The bed was rock hard, but we knew this would b the case. Overall nothing much to do in Battambang

價格很低，所以我並沒有期待五星級，但說實話，這家酒店能成為三星級就很幸運了。首先，有兩家 Seng Hout 酒店 - 原來的一家位於拐角處，第二家位於路邊約 50m 處。原來的有屋頂游泳池和酒吧、按摩服務等——所有設施。據我們的嘟嘟車司機（英語很好）說，它在新冠疫情期間關閉了，而且還沒有重新開放。我不知道我們住的第二家酒店是 Covid 之前的 Seng Hout #2，還是另一家酒店，大酒店的老闆在關閉原來的酒店時買下了它並重新命名了它。如果你在Trip Advisor上查看這家酒店的166張照片，你會發現兩家酒店的照片都混在一起，還有其他發黴、牆壁裂縫、發霉的浴簾等照片——這些是你通常在網站上看不到的。我的房間在游泳池下面，過濾機在早上 7.30 左右打開，一直運行到晚上 8.30，這意味著我的房間裡整天都有機器發出嗚嗚聲的背景噪音。建議不要選二樓靠近電梯的房間。沒有早餐或酒吧——它更像是一家旅館。五樓有一個屋頂露台，但除了一張大桌子和一些座位外，沒有酒吧或其他設施。游泳池位於三樓。房間不是每天打掃的。抵達後，您的房間將提供毛巾、水和衛生紙，但如果您在第 2 或第 3 天想要乾淨的毛巾、更多的水和更多的衛生紙，則必須自行從接待處領取。接待台後面有四個人整天打牌，其中一個是接待員。所以工作人員可以整天打牌，但不能檢查房間裡的水和衛生紙。不要使用飯店的洗衣服務——是的，它非常便宜，每公斤 1 美元，但要到第二天早上才會有人取走，而且要到晚上才歸還。於是我們下午 1 點入住，交了洗好的衣服，然後被告知「明天早上」。這不是真的。直到第二天晚上7點半才回來。在飯店外面找到一家洗衣店。在炎熱的天氣下，我們的衣服1小時內就乾了。除了泳池過濾器整天發出的噪音之外，我的房間還不錯——我一個人住，足夠大了。房間裡有一台運轉良好的空調和一個風扇，這很棒，因為天氣每天都接近 40 攝氏度。淋浴效果很好，有浴簾，我喜歡這一點，因為這意味著整個浴室地板不會被弄濕。我的床很舒服，儘管底層的床單對於床墊來說太小了，而且不能塞進頭部或兩側。當你辦理入住手續時，你會得到房間鑰匙以及空調和電視的遙控器——我猜人們會偷走它們。無線網路運作正常。位置離市場很近，步行去吃喝的地方也不遠。業主在馬路對面設有藥房，非常友好，但酒店的工作人員需要一位好的經理。我其實想知道他們是大學還是學院

The hotel is fine and in a good, central location. When we arrived, the elevator was out and our room was 5 flights up. We are 60 & 70 years old with large travel backpacks and daypacks. None of the staff offered to help us with our bags or to move us to a lower floor. Eventually the elevator was fixed but by then we had requested a room on the third floor. The hotel is clean but a bit messy. A dust pan was left in the middle of the third floor deck, cleaning cloths were left on the railing going to the pool, etc.

Good location.ok pool.No restaurant as advertised.No bar as advertised .no laundry. No booking services as advertised.Lack of concern about all this from staff . Disappointingly unsupportive management.

房間很寬敞，浴室也很寬敞。位置很好，很新。但是很髒，房間裡到處都是蜘蛛，門飾板上有很多年沒有清理過的灰塵。他們也不讓我們用卡付款。

Walked into the room and straight back out again, sacrificing a non-refundable booking in the process. The place was covered in mould, the room was in terrible condition, and the advertised pool was a glorified bathtub. Not hygienic, no care had been put into the establishment since at least 2019. Avoid!!!