馬歇爾智選假日飯店(Holiday Inn Express Marshall)

Our stay as a couple at this hotel it was very impressive. First because my wife its a clean freak and she was happy with the room (wich mean 5* cleaning).Second it was the very quiet location and closed to the ****** also.The only suggestion we have its the breakfast shoud be lil better quality. The overalls our stay it was great.

The front desk clerk was not welcoming or friendly. Our room needed updating, very dated wall colors. Pancake machine was not working.

Front desk was great. Arrived early, she found a room available for me. I didn’t have a shower curtain. I found a housekeeper cleaning a room down the hall. She was so sweet. She grabbed a shower curtain asap and hung it up. Thank you! Staff was awesome and room was very clean.

Was told room would be ready at 3pm, when returned at 3pm, told to give it another hour. When asked what else could be done, offered a smaller room with smaller bed. When I pushed back about the delay since check-in says 3pm, a room at the size reserved was discovered. While passing the front desk to return the luggage cart, a piece of hardware broke off while going over the bump into the vestibule. I mentioned it to the same female desk clerk, who told me "you can pick that up and bring it to me". The room was clean and met expectations, but the lack of good customer service from the clerk was disappointing.

We had a family wedding to attend & this hotel served its purpose as a place to sleep. Unfortunately our room was right next the stairs & the elevator wasn’t working. People were stomping up & down late & early. On a positive note, it was close to the venue located right off the highway next to a gas station & Denny’s, which was convenient.

Elevator was out of order, the shower did not drain, the croissants were frozen at breakfast but the room otherwise was comfortable.

The stay was great, but I had already paid for the room in advance and received another charge for the room! Still working on the issue

Everything was nice except the plumbing. Water in the sink and tub would not drain. We had setting water in the sink and drain during and after use.

Great location! We are a family with 2 kids. Clean facility, clean room and comfortable! Staff were outstanding the whole stay. Pool was perfect for the kids. Breakfast was excellent. Safe parking area. We will definitely come back here. Area and downtown Marshall is outstanding!