希爾頓歡朋套房飯店-波克夏爾雷那克斯(Hampton Inn & Suites Berkshires-Lenox)

Super friendly and helpful staff. Hot breakfast was well above average. Room was large with fridge and microwave. Got a good rate when we had to extend stay for a third night due to snow storm.

Our experience at the Hampton Inn and Suites chain has always been good. Everything was well maintained and clean. The breakfast was just what the doctor ordered….would definitely stay here again’

We’ve stayed at this location and others before, and were pleased. But this experience was different. While the staff was very friendly and kind, the room was very dirty: dead insets in the light fixtures, crumbs on the desk when we first arrived, dirty, stained refrigerator and the sheets weren’t fully on the bed, exposing the mattress. The soap and shampoo dispensers are refillable, and several of ours were empty upon arrival. The breakfast didn’t have enough to accommodate the amount of guests, so some bins were completely empty well before the end. It just seemed like it wasn’t being managed properly and the entire place has gone down. We won’t be staying there again.

Hello, What has happened to the breakfasts? They have become awful. The fruit is in decaying condition, eggs are cold and rubbery. The 'sausage material' you have in the hot cart that you call 'sausage' seems like pure fat. There is no flavor in the food at all. What happened to you guys? Why have you slipped so far downhill? I used to love the breakfasts. -- I would also like to note that the staff are grumbling, not friendly, and seem bored and unhappy.

Our stay with our two dogs was fantastic. The front desk people were very welcoming and even gave us two goodie bags for our dogs. The room was really clean and smelled good. They use eco-friendly bath products which I love. I am going to buy the shampoo and conditioner they have because it made my hair so soft and smooth. I highly recommend staying here!

I will definitely stay here again when I'm in the area. Great location. Lots of amenities. High quality for a great price.

This was a really positive hotel experience that left us well rested. The bed was extremely comfortable and the area was pretty quiet. Most importantly, the room was very clean.

Liked walking to the pond and seeing the beaver dam! Didn’t know there was a possible bear lurking in the brush that we ventured into! That would have been helpful to know!! Lol.