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5星級

Luc飯店,Autograph收藏
4.5/563 評價

Luc飯店,Autograph收藏

柏林市中心 柏林|距離柏林腓特烈大街車站0.73km
TLDR: The Hotel Luc met minimum expectations of a luxury hotel, but its management failed to address a simple incident, ultimately impacting a very meaningful trip, during which I got engaged. When planning my recent trip to Berlin, I debated between Hotel Luc and the Westin, ultimately choosing the former. Unfortunately, my experience at Hotel Luc has left me regretting this decision. A luxury boutique hotel should excel in room decor, cleanliness, accessible amenities, and courteous staff. However, what truly sets a luxury hotel apart is its management's ability to provide tailored service to guests in handling incidents or requests. So what happened? I got engaged on this trip and wanted to capture the moment in photos around Berlin. Excitedly putting on my favorite cotton dress shirt, I used the hotel iron on the cotton setting. Shockingly, the iron burned huge hole in my shirt, turning the fabric into plastic that stuck to the iron. Immediately, I reported the incident to the front desk, who directed me to email the manager. The manager’s response: “I am very sorry that your shirt apparently could not withstand the heat of the iron and was irreparably damaged. However, I regret to inform you that we are unable to offer you a refund/ reimbur*****t for this. The use of irons in the room is at your own risk and we are not liable in this case. As it concerns the rear collar area, I hope that you will receive goodwill from the manufacturer by explaining the situation and explicitly pointing out that you have only selected the lowest ironing heat - this may change the liability towards the manufacturer.” In summary, the hotel manager: - Refuses to admit the iron was faulty - Denied any liability - Shifted blame to the clothing manufacturer (Bonobos) - Suggests that I should lie to the clothing manufacturer about the iron setting Upon returning to the US, I filed a complaint with Marriott, which accidentally directed my complaint to the wrong hotel (Moxy). Despite the error, Moxy, an international Marriott brand, promptly offered reimbur*****t, no questions asked. When I corrected the mistake and told them it was the Hotel Luc that was liable, the Hotel Luc manager continued to deny responsibility. A few takeaways from this: - Stay at a larger international brand when traveling abroad for better support - The Hotel Luc failed to address common incident, refusing accountability, while an international brand quickly addressed the issue While the Hotel Luc met my minimum expectations of a luxury hotel, its management’s failure to address a simple request ultimately impacted a very meaningful trip.

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柏林市中心萬怡飯店
4.7/563 評價

柏林市中心萬怡飯店

柏林市中心 柏林|距離柏林腓特烈大街車站1.47km
This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.
柏林中心諾富特飯店
4.2/588 評價

柏林中心諾富特飯店

柏林市中心 柏林|距離柏林腓特烈大街車站1.48km
In summary: Superb breakfast, good rooms, pretty good location (but there are better in Berlin), a few details could be improved. Good value for money. Accor has a huge range of hotels in Berlin, this is for them a midrange offering. The rooms are of reasonable size, I had a huge bathroom, minibar and room safe. Very clean. Bed surprisingly comfortable. Free wifi good enough for video streaming (there's also 'premium wifi' you can pay for). TV and heating controls fussy. Shower gel holder in the bathroom remained empty throughout my four day stay though there was liquid soap by the sink. Reading lights in room below average. Reception friendly, a little chaotic. The hotel restaurant is open in the evenings, snacks and drinks available after hours. Locked luggage storage next to reception. Breakfast is really nice - great coffee and fruit juice, all the rest as you would expect including some cold fish dishes. One level below an 'omelette bar' status but still pretty good for this price level of hotel. Location in Berlin Mitte is pretty good - they're two U-Bahn stations and several bus stops within a few minutes' walk, even though some of the bus schedules are a bit disappointing. Nikolaiviertel is 5 minutes walk away and if you increase your walking time to 15 minutes you can get to Alexanderplatz and Museuminsel easily enough. There are better location hotels in Mitte but it's quite OK really. Good value for money; rates vary quite a bit by day of the week (so if your travel days are flexible play around with your stay dates). I generally stay either more downmarket or more upmarket than this but it's interesting to see how a midrange hotel works - quite OK, though as often in this category of hotel proactive detail management doesn't get priority. I would recommend.
柏林波茨坦廣場皇冠假日飯店
4.5/5107 評價

柏林波茨坦廣場皇冠假日飯店

克羅伊茨貝格 柏林|距離柏林腓特烈大街車站2.14km
非常好的酒店,價格也很好。我們爲此付出的便宜價格根本沒有反映酒店。由於價格如此合理,我們對酒店的質量持懷疑態度。我想說,價格反映了一家三星級酒店,這家酒店絕對是5星級酒店。我和男朋友在九月底在這裏住了3個晚上,我們肯定會回來的。到達後,我們接待處接待了最可愛的人(我沒聽清他的名字)當他登記入住時,他問我是否是獎勵俱樂部的成員,我只是在幾周前才簽約,所以我不確定這是什麼或意味着什麼。當我讓他知道時我要求我的會員號碼,我不需要交,但他在他的系統中找到了,他把我們的房間升級爲套房。非常感謝,這是一個可愛的接觸,肯定會讓我們想回來。牀很舒服,但是枕頭超級柔軟,所以我們睡了3個!!套裝的浴室太棒了,真的很大,有一個可愛的瀑布淋浴,有一個座位!!還有一個手持淋浴頭,很好,因爲瀑布淋浴沒有洗頭髮的最佳壓力。它也有一個可愛的大浴缸。我們的房間一到就一塵不染,每天都打掃。我從來沒有住過這麼幹淨的酒店,在covid之後,這真的被讚賞了看不到一點灰塵或灰塵。我們的套房在頂樓,屋頂上有可愛的大斜窗,謝天謝地,因爲空調工作不好。九月的時候外面很涼爽,但是酒店真的很暖和,因爲我們在頂樓,我們的房間很暖和,因爲空調不工作,我們不得不打開窗戶,這意味着在睡覺的時候非常吵,特別吵早上,附近的建築工人似乎每天早上都開始6:30AM,我們的房間太熱,無法關上窗戶。我明白噪音當然不是酒店的錯,但如果你想和你睡覺的話,只要稍微擡起頭。窗戶打開。自助早餐還可以-有很多冷飲選擇,有些糕點但不是很多熱食。廚師會煮雞蛋,但你喜歡它們,這是一個很好的獎勵。接待處非常細心,快速解決任何問題。我們需要一些額外的枕頭和洗漱用品,他們在詢問接待處後10分鐘內送到房間。酒店的位置非常好,步行10分鐘內就有公共汽車站和地下/地鐵站。步行15分鐘即可輕鬆到達波茨坦廣場,柏林購物中心坐落在購物的好地方,柏林牆和查理檢查站也離這裏只有幾分鐘的路程Uber真的很便宜,所以如果您不想走路,那麼Uber的價格真的很高。公共汽車超級易於使用,價格也很好,我會100%推薦使用它們四處走動和探索。我不會推薦跳

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正在尋找柏林腓特烈大街車站附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
阿德隆凱賓斯基飯店
4.6/5108 評價
柏林市中心
我在17年前獨自一人來過柏林旅行,依稀記得那是早晨8點,太陽剛升起來,我在酒店對麪的星巴克仰望着勃蘭登堡門和旁邊這座美麗的豪華酒店。所以12月初,有機會來柏林出差,我毫不猶豫訂了這個酒店。特別開心的是,酒店在滿房的情況下還給我升級了房間,我的房間窗子正對着勃蘭登堡門。雖然是來出差,在房間時間並不長,但是每晚回答房間,或者早上看到窗外景色還是很開心。另外,酒店早餐有亞洲食物角,雖然粥和油條做得一般,但是看到了皮蛋,這些還是讓我很開心。酒店房間沒有燒水壺,電話客房後來給我送來了。我入住時候,正好有東歐政要入住,還有好萊塢來宣傳電影,房價相比倫敦、巴黎等地,算是性價比很高了。下次還會來住。
阿姆勃蘭登堡門公寓
4.1/543 評價
柏林市中心
新年期間我在柏林住了三晚,剛回來。這個公寓地理位置優越,方便我們觀看31號街上的遊行慶祝,而且臨近所有的主要景點和交通線。公寓內很寬敞,有單獨的會客廳和廚房,感覺比酒店狹窄的客房棒多了。淋浴出水快,水很暖,另有一個浴缸——現在大多數酒店都是只有淋浴了。 我一定還來這兒住。 祝您旅途愉快!
柏林威斯汀大飯店
4.4/5108 評價
柏林市中心
一年前我住在這裏並且審查這家酒店的屬性,我很喜歡它甚至勝過這次旅行。今年我注意到工作人員是尤其的樂於助人以及友好(不是他們一年前不這樣,它衹是更明顯)。我的行李丟了,酒店非常樂於幫助的提供免費洗浴用品,威斯汀健身包,運動鞋,T恤和短褲,這些幫助我到直到可以去購物。房間很大,在政府季的西部有一個美好的視野。我訂購客房服務通過房間裏的iPad,並在不到30分鐘內及時交付。作為SPG鉑金,我選擇了早餐作為我的免費便利設施; 雖然好,但我不會支付30或35歐元收費。 另一個偉大的住宿在威斯汀酒店。
柏林美利亞飯店
4.3/5105 評價
柏林市中心
房間設施很不錯,衛生間地板帶加熱,濕衣服可以在衛生間很快晾乾,酒店的房間窗檯隔音不錯,雖然在馬路邊,但是關窗以後聽不到什麼聲音,這個酒店門口河邊有遊船,分為3小時與1小時兩種,半小時一趟,可以坐船在景點外圍看看,省腳力,帶中文播音器講解所有景點信息,就是那個燒水壺需要5歐元服務費,不過歐洲出行喝水都不便宜,帶個水杯,可以省不少錢。酒店早餐要25歐元,出門左轉100米有個地鐵站,早飯可以在哪裡解決,吃的應有盡有,不比酒店差。酒店出門左轉5米有個餐廳,牛排巨難吃,如果要吃不要點250克哪種,太厚了,點180克的,薄一點,有自助沙拉,還可以,酒店出門右轉過橋第一家餐廳是意大利披薩,很難吃,過橋左轉河邊幾家餐廳還可以。柏林地鐵很難看明白,跟中國不一樣,站內經常幾條線路的都停過來,一定要看清楚車輛信息。
柏林米特弗里德里希NH精選飯店
4.4/5111 評價
柏林市中心
這家酒店的位置無法被擊敗。它就在Friedrichstrasse火車站旁邊。酒店前麪有一個地鐵站,電車也就停在酒店前。 一樓有一個星巴克,街對麪有一家麥當勞,附近還有幾家大型雜貨店。火車站下方是一些營業至深夜的餐廳。 酒店本身很乾凈,設計也很現代。浴室寬敞,有很多櫃檯空間。床也超級舒服。 如果您打算去柏林,則將這家酒店列為優先事項。
訊息歐洲之星柏林飯店
4/555 評價
柏林市中心
這家美麗的五星級酒店位於柏林中心,從那裡您可以步行到處走走(例如,900米外的勃蘭登堡門)。 非常完整的早餐,其中不乏細節。 瑪麗亞值得特別提及,一個非常友善的人,使我們的住宿變得更加愉快。 由於其地理位置,服務和工作人員,例如瑪麗亞(María),顯然是重複的候選人to

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當地旅遊資訊

最高價格TWD 51,376
最低價格TWD 1,245
評論則數23,202
飯店數量3,577
平均價格 (平日)TWD 6,864
平均價格 (週末)TWD 7,750