施偉澤霍夫伯爾尼水療飯店(Hotel Schweizerhof Bern & Spa)

the hotel is fantastic, very nice room and great service. We used the smoking lounge with very nice cocktails. Will definitely go back. Location is just across the street from main train station and parking, within the old town.

The location of the hotel is very good, next to Bern station, you can buy the necessities in walking distance. The room is comfortable and spacious. The service is professional. I order room service for breakfast, highly recommend the waffles! I would also recommend the restaurant “Nooch”, fried noodles are delicious, you can reach there on foot in 5 minutes from hotel

Tout était parfait. Emplacement, chambre, petit-déjeuner. Volontiers une autre fois.

The hotel is at a very good location for visitors. And the hotel itself is very beautiful. Great staff

They freez (1500 CHF) from my credit card until now for no reason.

It is truly a 5 star hotel. It is beautiful. The room a bit small but expected in Europe but the bathroom was huge, and I loved that! We loved our check in person his name was Gabriel from Argentina. He was so lovely and helped us out a lot on things to do around the area. Location was great!

Strong recommendation not to book this hotel if you anticipate hot, muggy weather, . Hello! climate change in Switzerland.! This hotel does not deserve five stars as it does not have air-conditioning. It is unrealistic in today’s climate environment to not have air-conditioning at a five star hotel. I was told there was climate control. all it meant was to cool the room was to turn off the heating -.that’s not the same as cooling. So it was quite uncomfortable to sleep. furthermore I found inflexibility when I tried to change my reservation because of the difficulty of sleeping. Obviously the hotel comes first and the guest second .

Very nice hotel and sweet staff except they didn’t give us the upgraded room we paid for through ******* and were sold out of what we reserved but yet they charged us because we prepaid for the room. Also found out after we got there the hotel doesn’t have air conditioning in the rooms and it was very hot and stuffy and hard to sleep. Room had a lot of road noise from the traffic outside as well and not very soundproof. They also didn’t give us credit for the taxes we prepaid for through *******. Room service was mediocre in forgetting to daily update body soaps, shampoos and coffee bar with teas and sugar. For the price this hotel charges it’s missing what you pay for but staff is very polite.