索列爾阿拉貝爾飯店(Sorell Hotel Arabelle)

This hotel is good. Thanks for the excellent service from Sherpa. She designed multiple ways to help you to check in successfully even if I arrived late by around 7:30pm. Initially I weer afraid that I could not enter into this hotel and could not check in when all staff were off after office hours. She was responsive when I pick up a phone in the lobby to call the service hotline. She is patient and smart. I am lucky I met with her resolving all of my issues. Thank you

7 mins walk from train station, very good location with restaurants, clean n comfortable , good breakfast too

自助入住非常方便，非常適合商務旅客。

阿拉貝爾酒店是一家簡單但友好的酒店，工作人員非常友善。看來經理已經非常積極地運用了所有魅力。長期的工作人員都走了，甚至在去房間的路上都被問了三遍，因為“環境原因”，住宿期間不要打掃衛生，用當地食材製作的早餐只剩下傳單了……真是太棒了。可惜…但是 2023 年及更早的好評絕對不再是真的。

Chambre parfaite, les transports tous proches, très bon petit déjeuner ! La salle de bain avec tous les produits Rituals, la classe ! La literie confortable et la chambre spacieuse. Environnement calme ! Les transports gratuits pendant 2 jours !

我們六個人在三個房間裡住了一晚，三個房間都很溫暖，因為沒有空調，只有一個落地扇。我們在浴室外面有一個非常煩人的天花板燈，每次你靠近它時它都會亮起，尤其是當你在夜間起床並沐浴在燈光下時會令人沮喪。我們也度過了一個不安的夜晚，因為我們在 22.30 左右被有人走進我們的房間（我丈夫對他們大喊大叫——不知道誰更吃驚）吵醒，而我們的房間鑰匙第二天就壞了。第二天早上，當我們向接待處詢問這件事時，他們並沒有特別抱歉，而是指責一家姊妹酒店將我們的房間分配給了其他人。早餐不是很好（選擇不多，幹羊角麵包），但咖啡機製作的濃縮咖啡很好。

This hotel was selected for me by the University of Bern where I taught a summer course. The location is excellent, close to the university in a very nice neighborhood with shops and good restaurants within a short walk. The hotel itself is basic albeit functional. One asset that it has though is a nice small garden in the back. The main drawback was the lack of air conditioning during the hot summer. There was, however, a standing fan that was quite effective in keeping the place cool. The shower space was rather tight for a big guy like me. The reception has limited hours but can be contacted in the evening by a phone.