聖安東尼奧北威斯汀飯店(Omni San Antonio at the Colonnade)

Old property with musty smell Needs a serious facelift

Los desayunos dejan mucho que desear, ya no son como con la cadena anterior. Antes había una persona que preparaba huevos al gusto y con mejor variedad de ingredientes, la fruta incluía todo tipo de berries y había nueces de distintos tipos, granola y yogurt natural, salsas mexicanas, etc. el desayuno es una de las razones importantes por las que me hospedaba en este hotel.

Nada me gusto

Excelente

The hotel is a bit outdated. No USB or micro outlets. No bedding for the pull out sofa bed. TV’s did not work when we got there. Water leak on the sink and shower. Ballrooms were not big enough for the conference I attended. The bar was mediocre at best. I am a Marriott member, first time to stay at the Westin, probably the last time. The food was average at best. Bellhop and front desk clerks were very nice and helpful. Was expecting a little more considering the room rates. Will stay somewhere else next year for the conference. Probably most outdated Marriott affiliated hotel ever stayed at. Bellhop was very good and helpful.

Security sucks. They broke into vehicles in broad daylight while we were checking in. Found out they had broken into trucks the night before. Needless to say, we left 30 min after checking in! Really bad experience!!

Our check in was delayed by 4 hours. Checked in at check in time but staff said room not ready and would call us when ready. Never got call. We had to cancel our anniversary dinner reservations for that evening. Called and spoke to mgr and said room was ready late evening. When went up to room all drawers were wide open, chair cushions on top of desk. Room in utter disarray! Our experience with Omni before Westin bought out was always amazing!!! Westin very very poor service at this location. Made our wedding anniversary celebration very disappointing. Will never go back!!!!!

I had great sleep in these wonderful beds with amazing pillows. The room was nice and clean. Shower was also good with a good showerhead and fully stocked. The a/c didn't work well but it wasnt hot anyways, i just like to sleep with A/C on

Staff was friendly and room was clean as well as the property and amenities. The only downside is you have to pay for wifi. Also, lack of ventilation in the rooms make it pretty hot/humid so you basically have to keep your ac on at all times.