伯明翰南普里米爾飯店-霍爾格林(Birmingham South (Hall Green))

Diane and the team made us both feel welcome. Diane delivered over & beyond excellent customer service, supporting my wife whilst I had major surgery in Solihull Hospital until my discharge. Diane ensured we were both comfortable & understood my special post op dietary needs. Our room was clean, airy & had all modern cons. Mattress and choice ofbpillows made sleeping very easy & comfortable. A massive thank you to a top customer focused team. Thank you all (especially Diane).

Me and my girlfriend stayed for the night while visiting Birminghams Symphony Hall for a show. Location was easy to find and plenty of car park spaces available. Toby Cavery next door if you’re looking for a bite to eat. Check in was very smooth and the lady behind the counter was very helpful and quick getting us our key cards. We were also offered breakfast as an add on which came with plenty of information if we decided to add this to our stay. My reg was also taken upon arrival so I wasn’t ticked in the car park. Room was immaculate, everything in order and working. Very nice Premier Inn room. Very handy if your visiting into Birmingham centre as an Uber into the centre was £12 that and back (even at 1am). Check out also very smooth the morning after. Would highly recommend!

Great stay. The room was very comfortable and clean and had a coffee machine with pods, Hairdryer and clothing iron which was helpful. Only downside was loud closing of doors in the passage way. Excellent breakfast efficiently served with a smile and positive attitude by Dianne. Thank you!

Hotel was clean, comfortable and good value for money. Reception and restaurant staff were very helpful and friendly. Would recommend!

Have to say a special thank you to the manager working late who let me in on Sunday 31st May and even more to Diane and the chef on breakfast shift 1st June, who made me breakfast to order just for me after packing away (I was before 11am on time but it was 10.53am so was close) Wonderful service and so polite too! Definitely stay again if in the area.

Amazing stay, Steve on reception was so warm welcoming and friendly and went the extra mile to make sure we had everything we needed. Great delicious breakfast with free child meal which was appreciated. Comfortable beds and very quiet and peaceful so an amazing nights sleep. Faultless stay

Nice location for the NEC just a 20 minute drive, with supermarkets and takeaways. The staff were the cherry on the cake, Steve on reception and Diane in the restaurant , two great people who were very welcoming and extremely helpful. First time I have been to Birmingham and I left with a great impression of the people.

This location suited us as it was close enough and convenient to get into Birmingham. The staff we interacted with were very friendly and very helpful (Steve, Diane, Milli & Marie).

Steve couldn’t have been more helpful on check in. Moved me to a ground floor room to support my disability. Lovely refurbished room. Diane very helpful and friendly at breakfast. Quick service. Overall a great stay. Thank you.