瑞麗平衡飯店(Rikli Balance Hotel – Sava Hotels & Resorts)

酒店的位置真的很棒，非常中心。停車費每天要付10歐元，太荒謬了！我們已經為住宿支付了太多費用。我們喜歡這個房間，它很乾淨。有許多室內游泳池和一個小型室外游泳池。自助早餐很好很充足

一切都很棒，接受停車費，每天 12 歐元。那就是搶劫。

我們很喜歡我們的湖景房（就這麼做吧，揮霍一下），我樂於觀看湖上顏色的變化或雲彩滾滾而來。 自助早餐很豐盛，應該能讓所有人滿意。 我們也很喜歡泳池設施。當天氣有點下雨的時候，這是一個很好的休息！

飯店的房間、水療中心和位置都很棒。服務好壞參半。晚上 21:20 到達時，前台工作人員告知鎮上沒有食物（所有雜貨店和餐廳都關門了），而且很餓。有趣的是，幸運的是能夠從他們自己的酒吧購買三明治，所以很奇怪的是，幾步之外的前台被告知沒有任何可用的。我還注意到第二天鎮上所有其他餐廳都營業到 10 點。我也有食物過敏，他們特別細心和包容地指出我可以安全吃什麼。晚餐的話，有點尷尬。這是巴菲特獨有的，必須點飲料（甚至是自來水）並單獨付款——這很奇怪而且有點不方便。當你登記入住時，他們應該更好地解釋晚餐是如何運作的，因為這會很有幫助並有助於我們的決定。

Lovely hotel with amazing view of the lake and castle/island. When you walk in there's a lovely smell to greet you with kind and friendly staff. The rooms were spacious and well accommodated. Loved the pool and spa facilities as well.

If you like a hotel mainly for tour groups and mediocre food, the Sava Hotel-run Rikli Balance hotel is for you. It advertises itself as being green and sustainable. The infrastructure does as with furnishings and recycling. But the food doesn't live up to the 2022 green award that it is supposed to have received. Instant coffee pockets in rooms, canned fruit cocktail salad, and overcooked, boiled veges showing up in buffets. Sava Hotel management can certainly do better than this if it wants to keep its reputation and live up to the spirit of Rikli. That's the challenge to their creativity.

Despite tasteful and modern renovations the hotel tries so hard to be a 1-star property. The decent hard product is so poorly let down by terrible service. All aspects of the soft product seem to be defined by stinginess. I have never encountered such unhappy reception staff worldwide - a poor reflection of otherwise wonderful Slovenian hospitality encountered everywhere else in the country. Reception staff are bothered by mere existence of guests - whether at check-in, asking for recommendations, or asking about hotel facilities. The only "smile" (at best a smirk) was seen when checking out. Expect one-word replies to any queries- getting any further information would be like pulling teeth. When asking receptionist about bike-rental facilities at the hotel, was sharply told that bike rental was only available to hotel guests despite clearly being a hotel guest myself. Made the terrible mistake of forgetting my keycard in the room one day. When asking for a replacement card, was scolded loudly "Why, where is your key?!" After establishing that the key was just left behind in the room and not lost, receptionist finally and begrudgingly cut a new keycard. Bathroom only stocks 3-in-1 hand/body/hair liquid soap. Finally, despite unseasonably warm weather in Bled, aircon was completely shut off with no possibility of turning on, and when inquiring about this was sarcastically told "if you feel hot just go out". Hardly the 4* Sup property the hotel claims to be.

Apartamento confortável; super bem localizado, bom banho, bom café da manhã e excelente parque aquático. Pontos negativos : Cobrança para uso da sausa pelo hóspede bem como pelo estacionamento.

Die Unterkunft und das Apartment waren toll, das Essen allerdings war des Hotels unwürdig.