布隆方丹柳樹湖萬豪Protea飯店(Protea Hotel Bloemfontein Willow Lake)

Wonderful staff. Clean rooms. Quiet facility. We loved staying at this hotel and would recommend it to others!

The staff was super friendly and accommodating. The room was spacious and well appointed. The location in Bloemfontein was close to amenities and in a lovely area. We had dinner in the hotel restaurant and the ambience was great. Loved the peacocks in the courtyard outside.

Good quality business hotel. Very clean overall, attractive decor, good lighting. But no bar fridge in room, and small desk. There is a small boardroom on the first floor. Rooms small and rather a squash for two people. Bathroom part of the room itself with separate, private toilet. Breakfast above average. Service overall a bit slow. Location very good for CBD and SCA. Reasonably priced. R1800 per night per room, breakfast an extra R215 pp.

Probably one of the worst hotels I have stayed in. Service was terrible. Staff were lazy and slow. Restaurant staff seemed completely disinterested and not willing to assist. Nothing worked. Noisy. Overall a very disappointing experience

The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.

Room was tiny and stuffy. The shower was 0.5 meters from the bed. You could hear everything going on around and above. The water, both shower and sink, smelled of salt and fish. I felt disgusting after showering. The staff was all very friendly and helpful, but the room was horrid. I have stayed at dozens of Marriotts and never experienced something so ridiculous.

Wanted to like this place but out of the 150+ nights at Marriott properties this year this place has got to be the worse. Small rooms with the shower part of the room two feet from where your head is on your bed. Poor design and water leaks all over your room. Poor slow wifi, A/C did not work, paper thin walls you can hear everything and can not sleep, ratty old towels, horrible breakfast, no elevator and need to lug your bags up two flights of stairs, smallest room I have had in years, zero recognition of my Elite status, we went there for my two year old to see the animals and they took them all away but still advertise this. You can see many nice photos of the animals on the property. Call the front desk and they don't answer the phone after five plus minutes of ringing. Looked for a lake and saw nothing, crappy area. Asked to speak to a manger but they guy was busy in the toilet for more time than I wanted to wait. Was hooping for a good stay but good not get away from this property fast enough. If you are looking for as comfortable stay and a nice clean, quite nice sleep, Don't Come Here!!!!!!

Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant