帕克雷根希飯店及會議中心，貝斯特韋斯特品質精選(Parke Regency Hotel & Conf Ctr., BW Signature Collection)

Very clean, spacious room. Comfortable bed but the pillows are terrible. Friendly service, quiet and very enjoyable stay other than the pillows.

Staff was generally unhelpful in resolving issues with the room. We were put in the wrong room first go around and fixing that took more time and effort than was worth it.

We were in town for a concert and wanted to relax before the show, we had the jacuzzi tub in the room. Everything was perfect. The rrom was very clean, bed was very comfortable and quiet.

The good: refrigerator & microwave in room; fast service to replace battery in chirping smoke detector. The bad: huge water stain on ceiling; dresser drawers would not stay closed - they kept opening on their own; hard pillows and crinkly mattress; lamp missing on one night stand so a floor lamp was shoved behind the night stand; phone didn't work; the chair and ottoman in the room were visibly dirty; either mold or grime where the shower tile met the shower pan; a tile fell off the bathroom baseboard; shower pressure was so anemic that my shoulders were cold while washing and rinsing my hair; the side entry we used had a completely missing lock, so the side door was open all the time. The room seemed very run down and in desperate need of a complete redo. I would not stay there again.

Was not warned the reataurant was closed for remodeling. One of the reasons I stay is for the in house dining and drinks. Also I booked a 2 night stay key didn’t work after first day. Overall for the price I will be staying here again in 5 weeks.

This hotel is VERY CLEAN and very well maintained. The service at the Front Desk was superb and the Room was also clean and nice. Unfortunately, all these type of hotels have little of good breakfast stuff. Most americans would not say this, because they like all the sugar carb stuff for bkfst. I always go out for bkfst, so this is okay. This hotel was a great hotel

I would have appreciated being told that our handicapped room was Not available for all 4 days when I checked in instead of receiving a phone call the day our room was to be changed!

The location of the hotel is convenient to family, but it isn’t likely we will stay there again. The mattress in our room was completely broken down on one side. It would be impossible to sit on the edge without falling off. The room was visibly dirty in spots; there was food debris on the floor under a table and the bathroom floor was sticky. The elevator button for our floor only worked after repeatedly being pressed, and the elevator was very slow making us worry about its safety. One morning there was no milk to use for cereal and the bread for toast was very stale. On the positive side, the staff was pleasant and helpful.

Average at best. The shower was not clean and had a spider crawling in it. The staff at the front desk were pleasant, but everyone else we had contact with was rude. The elevator looked like it hadn’t been cleaned in years. On a positive side, the room was fairly large and the hotel is in a decent location.