We came for a honeymoon, 3 nights private pool villa. The property area full of trash, room stinks of old wood smell, no hot water in shower. Ants cobwebs and the top - frog and snake inside the room. Staff are rude and unhelpful, didn’t try for a moment to make us feel better and enjoy the vacation. We had to leave after one night and asked for refund for the rest 2 nights and the hotel answer was they don’t have refund in there exists policies! no money refund. Run away.
翻譯