B59飯店

Very good hotel and I will visit it again

Susan and I embarked on a driving tour of southern Iceland during March of this year and our tour company book this hotel for us. It has a new name The Vestureland Hotel and it’s under new management. The new Manager happens to be a award winning chef and he and his wife made sure we ate great food while there, the whole staff was extremely accommodating and our room was probably the best we had on our whole trip. I would definitely recommend if your in this area and need to stay this would be my go to hotel. I think their going to do well in the future despite whatever this place was like in the past. Bravo Vesterland! Jud Martindale

We stayed in the most expensive suite and it was quite shabby. Curtains falling off rails, sofa stained, no internet and hadn't been in a long time, we had two large TVs that didn't work, the phone in the room did not work and it was not possible to call the reception. There is nothing warm or cozy about this suite and I was glad to go home

English: the hotel has a massive security problem. I received fake messages via official *********** conversations from the hotel in order to “secure my booking that might get cancelled”. After checking with *********** first, I did not enter my credit card details. The hotel did not give any information about the incident or which data was accessed even though I contacted them two times. Upon arrival, no one was aware of the situation. In addition, the wifi was not working due to “some problems”. TV was also not working, it did not seem to have a connection. The young girl who tried to clean the breakfast room was nice, so the mess was not her fault. We did witness two men who entered the kitchen after having breakfast, very unhygienic. Avoid this hotel, we would recommend Hotel Husafell in the region instead (price per night was about the same). Deutsch: Ca. 3 Wochen vor Ankunft kam eine Nachricht vom Hotel über die *********** App, jch solle meine Kreditkarte hinterlegen um die Buchung zu sichern obwohl der Aufenthalt voll bezahlt war. Nach Rücksprache mit *********** stellte sich heraus, dass es eine Fake Nachricht war und jemand wohl illegalen Zugang zum Account des Hotels hat inkl. Allen Kundendaten. Ich kontaktierte das Hotel daher 2x und fragte, welche Daten betroffen seien und was passiert sei. Ich bekam keine Auskunft. Beim Checkin fragten wir also noch mal nach, hier wusste man von gar nichts und es schien auch keinen zu interessieren, dass Dritte Namen, Aufenthaltsdaten, etc. der Gäste zu kennen schienen. Hinzu kam, dass das WLAN im Hotel nicht funktionierte weil es damit Probleme gegeben hätte. Auch der TV ging nicht, wir konnten keinen einzigen Sender sehen, da der TV anscheinend nicht angeschlossen war. Das Zimmer war auch nicht richtig sauber, wir fanden FFP2 Masken von anderen Gästen auf dem Boden, gewischt wird also wahrscheinlich nicht, von einigen dreckigen Ecken im Bad ganz zu schweigen. Beim Frühstück sahen wir eine junge blonde Frau, die ziemlich alleine zu arbeiten schien. Der Frühstücksraum glich einem Schlachtfeld, wofür die Kellnerin aber nichts kann, weil einfach viel zu wenig Personal vorhanden war. Nach kurzer Zeit konnten wir beobachten, wie zwei indische Männer einfach in die Küche liefen, mit nackten Füßen in viel zu kleinen Badeschlappen. Am schlimmsten war, wie sie die junge Frau herumkommandierten und durch den ganzen Raum angeschrien haben, sie solle noch Dinge vom Boden aufheben. Die Frau tat uns einfach nur leid. Zusammengefasst war das mit Abstand der schlechteste Aufenthalt unserer Islandrundreise. Wir empfehlen, stattdessen lieber woanders zu schlafen, z.B. im Hotel Husafell in der Umgebung.

We occupied a spacious top-floor room with a balcony and a delightful view. The young lady at the front desk, hailing from Poland, was truly hospitable; however, this was the extent of our positive experience. The hotel building seemed to have some underlying issues, evidenced by constant, mysterious ticking noises that persistently disrupted our sleep during the night. The dining hall appeared to be partially functional, with three different front desks, but only one was operational. During breakfast, I spotted a grand and impressive Espresso machine and inquired about a cappuccino. To my disappointment, I was informed that the Espresso machine was exclusively for staff use. Instead, I was directed to a cheap, one-click automated coffee maker with a "cappuccino" option. Such behavior from the hotel management is not only discourteous but also a glaring example of poor customer service. I earnestly urge prospective guests reading this review to explore alternative accommodation options when planning a stay in Borgarnes.

Had a great time in Iceland last week except for this place. It was Motel 6 quality at Ritz Carlton prices. There was no tissue paper, just an empty box on the bathroom counter. The toilet paper was down to its last 8 squares, draped over the holder without even a cardboard tube. The exhaust fan in the bathroom was non functional leading to extreme condensation throughout the room. The light on the bedside night stand didn't work. The WI-FI didn't work severely compromising our ability to research and plan sightseeing. Because the WI-FI was out, the TV didn't work. We stayed in a "family room" when we checked in and it came with four bath towels. The next day, housekeeping only saw fit to give us two towels which I didn't discover until stepping out of the shower at 6 AM and had to use a hand towel to try and dry off. The elevator didn't work forcing my disabled wife to use the stairs. For all this high end stuff? $550 a night. You read that right, $550 a night. Here's the best part. The day after we got home, they sent me an e-mail asking me how my stay was at their property. I told them everything I just told you. It's been 5 days and no response. Not even an acknowledgment that they got my letter. Ghosted. Run, don't walk, run from this place.

It is a clean but sterile hotel. Nobody ever on reception in the evening so left us waiting to check in and same happened the following evening to others. Single slim pillow isn't enough but the huge thick duvet overwhelms and we were too hot. WiFi still broken. Restaurant staff are nice and food pretty good although half the outlets weren't open (skyr bar or pizza). Its good enough and in a good location.

Chambre double réservée, se trouvant avec une chambre twin puis après réclamation avec chambre pour handicapé et des draps troués dans un hotel quasiment vide. Personnel limite agréable et peu serviable. Tarif exorbitant 325€ sans le petit-déjeuner déjeuner et sans l’accès au Spa. On va appeler ca du vol! Dommage, d’autres hôtels et guest-house sont beaucoup plus luxueux ( n offrant un environnement de rêve et des installations haute de gamme pour un prix largement inférieur. Conclusion, économisez votre argent et cherchez ailleurs