I really hesitated to write a review regarding our stay because I dislike writing bad reviews, but i think if someone is going to pay $250/night they should know they will not be getting what one should reasonably expect for that price range..
We ended up having to switch rooms because our original room had debris on the floor, a cracked toilet, a dirty sofa bed with no sheets, hairs in the bottim of the tub from previous guests, dust & chunks of debris along the headboard and other similar issues. The staff was acommodating and they were quick to assign us to a different room.
Once we arrived at the new room down the hall we found more of the same: dirty floors, crumbs in front of the microwave & on the dresser, hair from previous guests in the tub and sink, a dirty bathroom mirror, crumbs and dirt in the pull out sofa bed with used sheet. This time, I decided not to complain or notify staff because I had already done so for the original room we were assigned to, and I did not have time to keep moving rooms, if I complained about lack of cleanliness once again. We just made do with what we had. I am upset that I paid $250 for a room I had to clean myself. It is unacceptable that a guest should walk into a hotel at this price and have to clean up messes from previous guests.
Breakfast is also gross, considering the price tag. Its the quality I would expect at a $125/night hotel, not one with a $250/night price tag.
Pool, park,.location and staff are great
翻譯