洛克維爾坎布里亞飯店(Cambria Hotel Rockville)

Basic service with basic needs met. Free breakfast. Room size is good.

Love this place, the area is perfect

Dear hotel management, I am writing to express my extreme disappointment and frustration with the experience my family and I had during our recent stay at your hotel from November 12th to the 18th. On the first night of our stay, everything seemed to be going well until I was abruptly woken up by severe itching on my scalp, arms, and legs. To my horror, I discovered that I had been bitten by bed bugs. This was incredibly distressing and ruined our experience at your hotel. I immediately informed the front desk about the situation, and we were moved to a different room the next day. I appreciate that the hotel covered the cost of washing our clothes, but the inconvenience and discomfort we experienced cannot be overstated. At the time, I chose not to make a scene or ask for additional compensation because I did not want to cause any further trouble during our stay. However, the impact of this experience has lingered, and I feel that it is only fair to request a full or partial refund for our stay. I am disheartened to report that my attempts to seek redress for this issue have been met with resistance from your staff. I spent over $1000 at your hotel, and the reality of our stay being marred by bed bugs in room 712 is something that I cannot overlook. I urge you to take this matter seriously and address it with the utmost urgency. The presence of bed bugs in a hotel room is completely unacceptable and reflects poorly on the cleanliness and maintenance of your establis

The checkin was slow, fist got a room with very weird smells.. then another staff helped and received fast change to a different room. That was ok. Morning checkout was ok, but staff feel cold in interaction.

Great hotel. Large comfortable room. Our meeting room and catering service was good. The bartender at the hotel bar was amazing- friendly, entertaining and made great drinks . Easy to walk to restaurants and train station.