Nice hotel room. AC was advertised on the website, it was broken when we stayed there. Brought it up with ******* and the hotel, hotel staff actually lied to ******* on the phone saying they disclosed it at check in, extremely poor customer service and would not give a discount. Would not stay here again for that reason (room was 85 degrees F until about 2 AM making it hard to sleep), poor customer service, only bad experience we had in two weeks in Romania. Don’t expect the staff to be helpful if an issue arises.
翻譯