智選假日套房飯店-布倫納姆南(Holiday Inn Express & Suites Brenham South)

Our stay was ok. The bed was very comfortable, buy otherwise, nothing merrited the extremely high cost of the room. We did not sleep well because the air was stale, room couldn't be completely darkened and the property is right next to a large cell tower.

Front desk was super helpful and polite. Super clean, possibly the cleanest hotel I’ve been to.

The lady at the front desk was working a double shift but was very helpful to us giving us the directions to a function and answering questions. Shades in room were difficult to use. Only had one caffine coffee pod but everything else was fine.

Check in isn’t until 3pm. That’s fine. We showed up at 2pm. Tried a early check in. He said they haven’t cleaned our room yet and we have to wait until 3. No problem. We checked in at 3. Then had to wait 20 more minutes in lobby. Then when they said room was ready, we went to room and there were two cleaning lady’s still cleaning the room. We stood there for another 15 minutes waiting for them to finish. We had a funeral at 4pm. I explained that to them at 2pm and they couldn’t care less. There was no one in the parking lot. We were clearly the only guests there at that time. This place lacks customer service. Beds are hard as a rock. Other than that the place is nice.

King room was pretty spacious with lounger. Just be aware check out is at 11 am. We requested late check out and told could only extend till 1130 which was pretty disappointing.

Staff was friendly. Quick check-in! Clean property!

This is a very well-kept property, and the people are nice, but there's nothing near it.

Property is very clean and staff were very cheerful and helpful. Also felt very safe and secure.

Clean and comfortable stay. 6:30-10:30 breakfast time.