Has potential to be a good place to stay but our room was not clean (carpet not nice at all, kitchen area poorly cleaned, all felt a bit old and dated). Felt very cramped in the room - too much furniture and not enough space. Kitchen was not well equipped - old, badly scratched frypans and pots that we could not use. Internet didn't work at all at the higher levels but they didn't tell us that when we checked in and so after about 5 minutes of trying to get the internet to work, we rang down to reception and they immediately said oh yes the internet doesn't work up that high, come down and get a dongle. It would have been much easier to have been upfront about it at the time and offered the dongle then and there. If you wanted any fresh air by opening the balcony doors, it was so, so noisy - and the noise was all the time. Road noise but also the aircon units running at all the surrounding buildings. Shame about the pool too - very small and pretty much always in the shade and the sauna never got very hot at all. In addition, we rang the hotel ahead of time to seek assistance in terms of accommodating a disability but they were not prepared to do anything. Fortunately there was one staff member who kindly tried to help us after we had been there 3 nights. Definitely not an inclusive accommodation provider.
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