阿諾斯莊園飯店(Arnos Manor Hotel)

We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad. The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.

The hotel is about 2 miles from the city centre and offers free parking (unlike many central hotels, which charge £10-15 overnight). I waited over 10 minutes for someone to arrive at reception to check me in- the lovely lady from the bar noticed me waiting and tried to radio someone. When they finally appeared there was no apology but a brisk check in, no mention of breakfast or amenities. The hotel overall is quite an attractive historic building but the rooms are rather run down. Mine had a radiator with screws pulled out of the wall, very squeaky floor boards and very uneven lino in the bathroom. The room was overly warm but not coming from the radiators, so not possible to turn down. Unfortunately there were noisy roadworks outside during the night- no fault of the hotel - but it would have been nice to have put guests away from the area while they are taking place if possible. I stay in Bristol regularly and will not be staying here again, it was overpriced for what it was.

This hotel is very much dated and needs a good make over, I have stayed in much better properties and at cheaper rates. Breakfast was help yourself and served up until 10am but had to wait 20 minutes for warm food to be put out. Very disappointing stay for £145, not worth it

Nice stay in a convenient location. We had a downstairs room which was large, although fairly basic in decor. Breakfast was also ok, although nothing particular special (they do cater for dietary issues though). We had an evening meal there the first night & that was very bland, although the staff there were hospitable.

We really enjoyed our stay and had a lovely room. We had a good experience checking in, the reception staff were very helpful. We booked an executive room and it didnt disappoint. Very large comfortable bed, sofa large television and tea/coffee making facilities. The bathroom was also well appointed even having a javuzzi bath which my wife took advantage of. Our only issue was with the breakfast. I went down at 8.45 as breakfast ended at 9.30. But when I went to select the cooked items I was not impressed. Fried eggs were dried and rubbery. No scrambled eggs. The sausages were few and those were laying in congealed fat. I was very disappointed. I did not go for breakfast on the second morning because of my experience. It was a shame because everything else in the hotel was good.

I asked for a quiet room, but was given the room nearest the very busy main road, with traffic all night. Both the bedroom and bathroom radiators were not working. Reported to manager on first day, he did try to get them working but failed. He provided portal heaters but they could not be used in the bathroom which was cold for my three night stay. The bathroom window was unfrosted and looked out onto the main road. The blind was missing. Reported to the manager who had a blind installed next day. There were water leak marks on the ceiling.

Lovely rooms - spacious, comfortable, clean and warm. Reception staff were friendly, welcoming and helpful. Unfortunately the breakfast choice was a little limited if vegetarian/vegan. An option of granola/museli would have been nice and decent bread would have made a big difference. However, overall good value and would stay again.

Lovely hotel, with the comfiest bed I have ever slept in. Some areas are really well presented like the bar area and restaurant, but other areas like the corridors could do with some TLC as they a bit dated, but to be expected with an old building I suppose. Very clean hotel in our experience. Breakfast was lovely, staff were friendly and eager to help. Excellent for the price we paid thats for sure. Would definately return.