布法羅市中心雅樂軒飯店(Aloft Buffalo Downtown)

Front desk operations are failing the hotel. No assistance available with exception of person at front desk or sometime not there.

Première nuit difficile en raison d’une sono pour mariage très forte et d’une mauvaise insonorisation Deuxième nuit un peu meilleure mais les problèmes d’insonorisation ont quand même limité notre sommeil (moteurs extérieurs de la climatisation) Par ailleurs belle chambre mais un rapport qualité prix très mauvais

Very clean and contemporary. Staff was nice and informative. Most of the nearby restaurants are pricey (no fast food within walking distance for cheaper meals). Garage is a little bit of a nightmare to enter but no issues exiting and low cost parking fee. Snack area is clean and offers decent prices. The only issue with the room is the shower was not draining very fast (I think it's the design of the drain), so water splashed out onto the floor. Otherwise, it's a very decent place to stay.

Television service was out. Was nit made aware until check in. Seems like a phone call could have been made prior to our arrival so that we had the opportunity to cancel. Staff was unapologetic about this. Also hotel had a weird odor. Breakfast service was unclear and was never even mentioned to us. Would not stay here again. Not worth the cost of a room

My stay was great there were a couple things sad like we came on a Sunday so not everything was open but that’s ok. There was food left in the fridge in our room. But I will be totally staying again.

I feel the rooms are way over priced, especially when you have to pay for parking besides the room cost. Also no breakfast or drinks included. I’ve stayed in just as nice hotels in the past for better than half the money, with parking and breakfast included!

The lobby is dated and run down. Our rooms faced a large rooftop air conditioning duct which was an eyesore. To turn on the bathroom light you must first turn on the bright overhead light, waking others in the room. Staff were disinterested and rude. Food and service at the rooftop bar were poor. Do not stay here!!!

I normally stay here always clean not so friendly but I do love the restaurant and surroundings I was so disappointed they were not helpful nor friendly a dirty bowl and a roach crawling in my room is just ridiculous they have a holding fee they have yet to refund I’m so unhappy with them