天文台旅館-限成人(Observatory Guesthouse - Adults Only)

When I checked in late in the evening, someone else was in the room, giving us both a terrible fright. Had to call the afterhours number then knock back on the door again to check what name the other people were booked under. They were in the wrong room. Unsure how this happened as I had the correct door code, was told perhaps the cleaner let them in. It was very embarrassing for me even though I had not done anything wrong. I ended up taking the room they should have had, but felt quite unsettled the whole night as I was worried someone might barge in on me! Breakfast was very basic and the room was cramped without any space between the tables. Of course the people I'd walked in on last night came down at the same time and I was too mortified to stay for breakfast with them sitting right next to me. The property is lovely and the room was pleasant and clean, but it was not a very nice experience I'm sorry to say. The manager person was apologetic but there was no offer of compensation for the mistake, which would have been appreciated.

Fabulous place only 5 large rooms. Great little airy breakfast dining room which was self serve & included in the price with coffee machines, cereal, toast, crumpets, various coffees, youlghurt, juice & fruit! Lovely way to start the day & 5 mins walk to the amazing Busselton jetty! 😁 would definitely stay again.

The keyless entry is a big inconvenience to most guests cos we spoke to the other guests n they had the same problem. The stairs too pose a problem for elderly n people with heavy suitcases.

Near busselton jetty, price is ok some utensils look not so clean. breakfast very soso. Hope more fruits, fresh fruits can be provided

Great location within walking to the Jetty and very good restaurants and bars. Small kitchen area with limited continental breakfast. Excellent staff willing to help whenever possible.

Digital access made the check in easy. We phoned through for access as I did not get the check in email and everything was resolved very quickly. Information was good and thoughtful supplies were handy!

I like the convenience of this property that it is a walking distance to Busselton Jetty and Busselton town. The property is also accessible. The only thing was check in was not too smooth as I had not received any details or information regarding checking into the property where I then had to call the manager to walk me through the process.

What we needed was all there. There was no interaction with staff, though. Sadly that's all gone now.