夏洛特-大學廣場麥客達套房飯店(Microtel Inn & Suites by Wyndham Charlotte/University Place)

Overall great stay. Wish I had known there was no fridge or microwave in the room I would've paid the extra for the rooms with them. Halls smelled like smoke although non smoking hotel. Windows open which I'd a plus. But beds are not queen size like advertised definitely full.

The hotel is old and in need of updating. TV cable hanging out of the cracked wall plate. Cockroach in the bathroom, Advertised breakfast but sign said no breakfast due to covid. Reserved a queen bed and were given room keys to an occupied room. We were then given a room with a smaller bed. I expected more from a Microtel/ Wyndham property.

The front desk guy is so nice, but the room is not good that the bathtub stopper come off and the toilet seat loose , they are in poor of maintenance, I will not come back again

That’s always a good time The staff is always great We will come back again

Good staff smells like **** everywhere you go bed sheets could of been cleaned

The desk personnel were very nice — taking care of business while being pleasant and friendly to guests checking in or out.

So, a few things were wrong with this hotel. First, the entire building smells of ****, which doesn’t bother me since I will smoke sometimes but it was horrible for my non smoking husband. We called down to guest services because our toilet wouldn’t flush and they LITERALLY had us but our hand in the back to reconnect the chain instead of sending someone up. It was super noisy at night due to arguing couples and people outside. The breakfast was not really breakfast so please prepare to buy out. The rooms were not filthy however the bed linen was covered in ink and had cigarette burns throughout. Also, the heat did not work. We shall stay else where on our next visit to Charlotte.

They have a sign saying if u have a Charlotte id or live a certain distance that u can’t check in there but when I called and asked how much were there incidentals and they told me there is no incidentals they never said if ur a Charlotte resident that u can’t stay there. So after being told that the young boy said I could either have him cancel my reservation or I could give him an extra $20 and send to his cash app. I only did it because I have my daughters and needed somewhere for us to stay for the night and couldn’t keep looking and keeping them outside, it had already been a long day. So this boy is probably telling so many guests that he will bypass I guess this unfair rule they have at this particular microtel if u just give him an extra 20-25. This is so not right, but again I paid it cuz I needed a place for my 4&5 year daughters to stay for the night and couldn’t keep them out too late

Checkin/front desk were friendly and polite. However, rooms needs renovation: bedroom had musty/not fresh odor, bathroom had obvious paint chipping and sink cold water faucet rotated without a stopping point without any cold water being produced. Hot water faucet also rotated freely without a clear stopping or turn-off point. Desk lighting flickered, but never “turned on.” The TV was so large and hung so low, it made entry into hanging closet space below hard to use. I will NOT return or recommend this property for future stays.