Hyatt Place Charlotte/University Research Park

The hotel’s front desk clerk Tanya was such a pleasant person. She went above and beyond for my father and I when checking in. The hotel was very clean and the staff were professional.

The staff was friendly and courteous. The room was clean and comfortable. The location was convenient to food choices and PNC Pavilion.

The hotel and staff is nice. Easy check in. But I wasn’t pleased with our room. I don’t know if all the rooms were like mine but our room was filthy. The bathroom floor desperately needed to be mopped. The carpet had stains. The bathroom doorknob had some nasty dry booger looking stuff on it. Towards the end of the night we smelled cigarettes prolly coming from other rooms. Also, the parking lot lights weren’t on which made us feel unsafe. I didn’t complain because we were there for one night.

The location is perfect with lots of food and dining options. We enjoyed our stay and the staff was very helpful!

Didnt like the check in process. To many computer issues. Was locked out my room alot.

The room 301 It does not have curtains that block the light from the parking lot and the daylight.

Property felt unsafe. A lot of homeless

Excelente hotel