凱布爾海灘盛橡度假飯店(Oaks Cable Beach Resort)

The reception staff were welcoming and helpful. I like the topical feel within the well maintained gardens and pools. The room was clean but smaller than I anticipated, and I wasn’t keen on having and adjoining door to the room next door. I did feel breakfast was overpriced for what was on offer.

Beautiful pool area and well kept grounds. Room a good size with all amenities you would need. Bathrooms a little dated but very clean. Instant hot water and great water pressure. Nice bar/restaurant area, pity it wasn’t open during the day and pity you couldn’t order drinks to take to your room

Decor needed painting, no ironing board, oven didn’t work , noise from adjoining rooms tv. Poor wifi .be good to have lockable screen on sliding door so could have open

Arrived during the tail end of a cyclone and spent 3 days in lockdown. Disappointed that the restaurant was closed until April (pretty sure this was not made clear when booking) and the lack of nearby alternatives, even snacks from reception, was disappointing. Standard of hotel and room is also barely a 3 star (this may be an Aussie issue, we’ve lived and travelled in Australia and a 4 star rating does not equate to what would be expected of an equivalent 4 star in other countries), with tired bathroom and towels supplied were quite threadbare. Given the basic kitchenette, with no restaurant eating proper meals was not an option.

The unit was grubby, with broken furniture, dirty windows, and floors. I was so surprised that I took photographs. No room cleaning on a public holiday - excuse being to give guest privacy despite there being ‘do not disturb’ door hangers. (Not wanting to pay staff penalty rates perhaps) Pools were good.

Staff were welcoming. Everywhere was clean. Pools were amazing. Would definitely stay again.

Requesting a refund on accommodation, spoken to manager today, room condition is appaulling, cleaning standards are very low standard. Room not cleaned for 5 days. Had to chase for towels/toilet paper. Staff at reception very good regarding customer service. Actually property is very nice, relaxing and well kept.

Me and my family had a great stay at the Oaks Cable beach, kids highly enjoyed the plunge pool and our villa. Thanks again 😊

Overall the property was good. The only downside was the flies in the room and the meals at the restaurant was very expensive for the portion of the meal