Rated this resort a five because of its people. All the employees who make our experience the reason we have been coming back for over 20 yrs. The resort is fantastic. However, falls short at times with installations, deep maintenance, and these ever changing rules (i.e., allowing children in the adult only pool up on The Ridge.....what's that about?). Make no mistake the employees make the difference. Raciel, our bartender at The Ridge, great person, bartender and friend. It would not be the same without him. Other employees that make a huge difference. Polo at the entrance, Sta Yuri at reception. Esteban, Cirilo, Jose, etc. All across the property employees make sure we are taken care of. As I say, they make the difference. Thank you all
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