紅門飯店-近拉帕桑廣場-卡加延德奧羅(RedDoorz Near Lapasan Plaza Cagayan de Oro)

Location is about 10min away from city center but roads going to hotel is very narrow and hard to get a taxi. Staff are not experienced enough to cater guests concerns about their online booking.

I paid for a double room but when I arrived I was told that the information on the website is not correct and that I needed to pay extra for it. I told the manager that I should get a double room as advertised on the website. She told me that I should call the red door owner and I said that the price for the double room should be honored as advertised. The manager reluctantly agreed to my request but in the end made it right.

The worst hotel ever I stay. I can’t believe this hotel is member of RedDoorz. Stuff’s attitude worst. Every staff always play games on cellphone then never care of customers. Room is not clean. Unbelievable RedDoorz hotel.

far location, no direction indicate going to the hotel. it must have signage from main road to the hotel to make it easier to locate.

I had used red doors before so was quite happy to use another one, big mistake! Firstly this place is very difficult to find especially if arriving after dark asked many locals taxis etc, not known. It is down a tiny back alley. The room was dreadful, tiles missing from the bathroom wall, room door when shut showed daylight all around. Tv looked the part but the aerial lead was hanging with no plug. I tried to have a shower but no water. I had to resort to the local method of a bucket of water. Put water in the sink and you get wet feet, fine if you want to wash your feet! No place to hang your towel. No waste bin. Supposed to have place for food / drink but it was not operating while I was there. The staff were not very helpful either. I asked for water the answer was we don’t have. Big ad at the entrance states… mineral water, obviously missed off not available! Admittedly it was a cheap price but even at that it was not worth it. My advice is steer clear of this one.