凱恩斯凱恩斯市住宿飯店

這間酒店位置非常好，到碼頭只需要5分鐘，非常方便參加水上活動，而且有很多活動也在碼頭附近集合，值得推薦。房間很大有兩張雙人床，提供的沐浴用品質素也很高，這間餐廳的自助早餐非常豐富，一定不要錯過。

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

酒店整體不錯，checkin 時會有cookies，每人每天可以到vine room飲一杯酒或者果汁，床舒服，每人有4個枕頭。但個人覺得house keeping時間有些太早，大概9:30-10:00就會有人敲門，另外床單會有黑色短毛，不知是否洗衣機或者什麼機器掉毛，還是上一手的頭髮。 酒店地理位置好，近Aquarium，行路5分鐘到night market，但如要到Woolworth就要行15分鐘，一條直路，不用google map搵點行，20分鐘到Terminal。

對於價格,這個地方提供了您所需要的一切。游泳池和廚房區域很吸引人,也是酒店的一個特色。安全的停車場很棒。房間本身有所有的基本設施,還有一些額外的,如吹風機和熨衣板。熱水和淋浴都很好。接待人員很友好,樂於助人。如果您喜歡散步,酒店步行約30至40分鐘即可到達前濱瀉湖地區。設置在一個一般安靜的區域,附近有一些商店和食品店。

由於我們的第一個酒店有問題,我們單獨在這裏住了2晚。他們非常包容,所以我們決定再次與他們預訂。很棒的房間,漂亮的浴室,空調和風扇很棒。爲一個好的睡眠做了一個美好的夜晚

酒店位置不錯，房間也很乾凈，站在陽台上就可以看到海，步行十分鐘就到碼頭。 這次正好趕上昆士蘭的風暴，機場和道路封閉，好幾天景點都不開，還好第三天晴天在小鎮裏漫步休閑還是挺不錯的感覺，最終還是能去綠島浮潛游泳。

凱恩斯的話因為酒店都比較老舊，香格里拉已經是其中很好的了。入住的海景房，房間很大。早餐選擇少。主要缺點是房間裏有很多小蟲子。另外，豪華閣的evening簡餐很棒，選擇很多

Good location, and only a short walk from shops, bars, restaurants and the reef cruise terminal. Large rooms with all things you would need for a short stay although the room we stayed in was dated. I believe there is a room modernisation programme on the go. Quite noisy at night, not sure if it was coming from the hotel bar area on floor 3 or from a nearby establishment. Our room was on floor 10 and even with the balcony door closed it still kept us awake. Staff were pleasant and helpful and rooms serviced daily. We booked this hotel in July 2022 with breakfast included. It came as a surprise to us when we took breakfast on the first day that we only had limited choice from the menu. All other items including larger breakfast items, juice and coffee were charged extra. Due to time limitations on the first day we left it till later to complain. Reception explained that there had been a change of management and had discontinued the buffet breakfast in favour of an al a carte one. They phoned the restaurant and authorised full breakfast free of charge for us. As we had paid cash for extras the previous day, this was now lost. We always check booking.com and trip advisor reviews before making reservations. My advice would be to ignore those prior to July 2022 and especially ones that mention breakfast.

This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.

Crystalbrook Bailey是我的中途停留酒店,所以我沒想到會有閃光等,但是當我到達時,我驚喜地發現這家酒店是多麼美麗和現代。這樣的變化很多老凱恩斯酒店。我感覺自己就像在墨爾本的一家酒店!入住是微風,工作人員很可愛,我在任何時候都在房間裏。整個建築都有很多令人驚歎的現代藝術品,當你到達地板時,發現非常酷。房間很漂亮,足夠住一晚,我可以很容易地呆更長的時間!位置很棒,在市區,靠近esplanade。我一定會再住這裏!