凱恩斯皇庭飯店(Cairns Queens Court)

Had a wonderful stay at cairns queen court! All the staff were super friendly. They always try their very best to help with our questions and provide suggestions to our trip planning! However, beware of the morning (ard 6:30am) house keeping if you wanna sleep in~ overall, I enjoyed staying there and had lot of fun in Cairns!

ホテルは全体的に綺麗でシャワールームはトイレとおなじ空間にありますがシャンプーリンストリートメント揃っていて、ドライヤーもあります！ 寝泊まりするのに問題ないかと思ったのですが、私の泊まった部屋は大きい棚の上や側面に小さいゴキちゃん？みたいなのが見えるだけでも２.３匹いたので部屋によってかもしれないですが荷物を置く場所は気をつけないとかもです…。 熱帯地なので仕方ないのかもしれないですが💦 部屋はオートロックなのでそこも安心でした！

We chose this hotel because it was one of the most inexpensive hotels near the reef terminal and close to other attractions in Cairns. It was a 30 minute walk to the Reef Terminal and 40 minutes to the Botanical Garden. It also has a good selection of restaurants nearby and is a short walk to Rusty's Market and quite a few shops. The area is very quiet and the bed was comfy enough. The room has a good wall unit which we stored all of our bags in and kept our stuff accessible with some shelves. There is a limited number of plug-ins in the room with two on the desk under the TV and a power bar was underneath the bed. A travel power adapter was used to keep our devices charged. The wifi was weak when we stayed and we felt the shower curtain and lip didn't do a great job keeping the water contained because the floor and bath mat got soaked each time we showered - you could aim the shower head at the wall and angle your body just so but it was tricky to have a good shower here. We did appreciate all the toiletries available in the wall mounted units including hand wash, shaving cream, body lotion, shampoo, conditioner and shower gel. The towels were also very soft but never dried out so we had to ask to have them changed on our second day here because the bathroom smelled very damp due to the wetness. The front desk staff were very kind but they did not have it manned after hours so there are late night check in instructions provided. They also can help arrange and book tours while you are in Cairns. The hotel offered a complimentary breakfast which included bread, a toaster, a pancake machine, cereals, juices, coffee, milk and water. The highlight of the breakfast was the pancake machine and the giant jar of Nutella with a pump attached. You could order a hot breakfast for a little bit more and it was fairly priced for things like sausage, bacon and eggs. The hotel also has a bar area (open 3-7), heat and eat meals, a vending machine, pool and laundry facilities. There is a microwave available in the bar area and kettles are available in the rooms for hot water. The laundry machines are commercial and quick - it cost 4 AUD to wash and the same price to dry and our laundry was done within 1 hour and 10 minutes. The laundry room also has an iron and ironing board. The hotel had a good amount of parking and it is about a 10 minute drive from the airport. We felt everything was very convenient during our stay and would recommend it if you are planning to save on a hotel and spend on excursions!

It was nothing that I expected from the photos that I booked it from. I was expecting a kitchenette couch balcony and it was none of that. I was not very happy and the air-conditioner was disgusting. It didn’t even keep the room cool room Service was known and it was three days more than three days day When I booked it, it had complimentary breakfast, free, transport, buses and trains. It was none of that. That’s why I booked it with youse because that’s what it was on the picture and the information when I got there he was rude and said we don’t do complimentary breakfast or train or bus they tell me I had to send an email to you never had time because I was upset and angry. Now you’ve asked me what do I think location was the best thing of all of it I will be thinking twice

レセプションの人の接客が丁寧で心地良かったです。シャワールームのアメニティが不足していたのが残念でした。

Bad experience. 2 nights reservation. Ask for refund 2nd day with only stayed for a few hours wait until the lobby opening. It is not 24/7 hotel. Late arrival in the early morning about 1 am. electric not working. No light need to call emergency in hotel. The guy came in to fix with bad attitude and reject to change other room. After that, no towers in the room and bath. We cannot sleep the whole night and shower. Waiting the lobby opening at 6:30am ask to cancel the 2nd night but saying non refundable. We are going to book another hotel anyway. This is not the hotel good for travelers