華特曼飯店(The Waterman)

Cambridge is an expensive town. That said, the price of the room did not reflect the amenities or the size of the room. Basically, the bathroom was so small as to be useless, and the bedroom very poorly lit and felt cluttered. The hotel is on top of a very cozy pub near Jesus Green, and within a comfortable walk to city centre. The room was clean and relatively quiet (the pub/hotel are located at a big intersection with frequent traffic). It would be ideal if the room price was closer to 100£, rather than 200£…

We had the most enjoyable stay ,all I can say is for value for money it’s great ! The breakfast was so generous ,the staff lovely ,it was situated a short walk from the city centre . The weather was scorching and thankfully the fan in the room was appreciated,it is on a busy road so difficult to keep window so grateful for the fan ,we look forward to visiting again

Well where do I start....I was due to meet some family members here on Sunday 30th. What an awful experience First of all I ordered a drink at the bar. Got a reluctant grumble from the barman, "Can I elp ya?" I asked for a pint of Birla Moretaine please. He served this is an old straight glass glass that was dirty, had faded branding on and was etched. He thrust the card machine in front of me. I said thank-you and tapped Maybe he was having a bad day. The beer itself was tasteless and went flat quickly (maybe due to the dirty glass) and at £6.35 a pint this was not great. In the pub, football was being shown, which is usual in many pubs on a Sunday afternoon and fine with me. As fathers watched the match, they left their 12 year old eating burgers and watching tic-toc and you tube on a separate table, which wasn't an ideal backdrop. I'm not sure what the vaping policy is in the Waterman, but from what i could gather, it appeared to be a free for all. Everybody was ok to vape inside and they did, creating an unpleasant haze and hideous smell as they did so. It was at this point with the plume of some awful blend black cherry fragrance and caramel, that I chose to leave, leaving a half of my drink (around £4 worth!!) I have lived in Cambridge all my life, and use the pubs on a regular basis, and I am a very adaptable person when it comes to drinking establishments and indeed the clientelle. I have never felt the need to give a Cambridge pub a negative review before, but this was, by every measure a truly shocking experience. The management should take heed of the customer, they are expected to pay £6.35 for a pint of beer, the minimum to expect is some courtesy, quality, cleanliness and standards.

Had a nice stay, however the hotel took payment from me twice. I tried to resolve it on-site which was pretty easy however, the refund was never received. It took a number of emails over 10 days to get any answers and only when I found out who their head office was and wrote and complained to the directors of the group Company. Waste of my time and energy!

Having stayed and dined for 3 nights can honestly say all the staff we so welcoming nothing was too much trouble, The food was excellent and reasonably priced with a good variety and always served with a smile. The accommodation was very comfortable and clean. We felt very at home and thoroughly enjoyed out stay and would highly recommend⭐️⭐️⭐️⭐️⭐️

The communication was perfect, maybe a little bit to much. The stay was booked with ***********. The Watermann has no parking slot for the car.. Thats a big problem,bc all parkticket maschine accept only coins..... Who has 16x1pound coins..... The Restaurant/pub is ok. Sadly the menu from the internet is not in use. Only a very! reduce one... The rooms are upstairs and we had a really small one. Yes, it was as i booked, 12qm. The room was old and well used... Not very clean... Ok for one night. But for the prize of more than 100 gbp it was not ok. Checkout and breakfast was ok. Personell was friendly

The room was not very clean . It was not prepared the way it was meant to be (twin room) the manager said he would do it in around 2 hours and would give money back - this never occurred. the service was terrible.

Lovely stay for Cambridge half marathon. Perfect location, comfy clean room. Good price considering the busy weekend. Shame the cafe was being refurbished so no breakfast available, would have been nice to know that in advance. The manager kindly let us leave a bag at the hotel while we ran . All in all no problems at all. Would stay here again. Can't comment on food or pin side of things but all looked great!

Very comfortable bed. Welcoming and excellent food. Really enjoyed my stay. Staff were excellent. Definitely have the roast and lovely wine. Good value for money. Definitely visit as it’s a lovely venue.