Where' do I begin ? We came to Maryland to celebrate one of my family member 50th birthday party. My family and I had high hopes for this place and for this trip but it turned into a total disappointment. One of the reasons why I rented this location was because it had a pool , the complimentary breakfast and it was 10 mins away from the venue. We got there , I reserved 3 rooms. When we got to the front desk , I asked one of the staff, at the desk is the heated pool , the person said no. Now at that point , you would think someone would say although there is a pool, the pool is not available and that might have stopped me and I would have rent at the other hotel , right next door . But I was not told that by any of the staff. Nor was it on ******* website , nor was there a sign that said the pool was not available for use at all. So we checked in left to go hang out with family. when we came back which was around almost 11 pm. we decided to take a shower , could not figure out the handle , instead of turning it left to right , we had to pull it really hard just to get it to come out so that the water would come one.No hot water , breakfast was was not cook properly and was soggy, my tv had to be changed 5 times that friday night , didn't work , In my room, that same night ,my mom tv had to be changes 3 times because hers was not working as well. I'm felt so sorry for the young man. Saturday morning no hot water in my room. she came down stairs and told front desk.
翻譯