Horrible! We have stayed here SEVERAL times before and this time was CLEARLY different management. At check in was greeted with less than greeting attitude. I asked for an extra blanket to be in the room and I was eye rolled. We were late for a concert so I let it slide and continued the evening. When we returned we learned that not only had the blanket not come to the room but EVERY DOOR TO THE HOTEL was unsecured. They are renovating, DUST/Ladders/sketchy elevator and UNLOCKED DOORS TO PROPERTY! we were up all night hearing workers up and down stairs and opening and closing doors. Loudest at 4/5 am! When we got fed up, (didn’t even stay for free breakfast), we were blocked in by trucks and trailers. When we asked the front desk lady to help, she argued!!!! She fought us and even tried to convince us that we could SHIMY our way out in our minivan. All while the workers were insisting they’d happily back out of the way but SHE insisted they not. They did anyways. ABSOLUTELY THE WORST! You won’t sleep at all! Noise is LOUD and customer service is the worst. OVER PRICED SEVERELY
翻譯