皇家坎昆全套房度假村(The Royal Cancun - All Suites Resort)

Our first night we sat and dined at 'the Palapa' and had no problems however the next morning for breakfast when we found a table and sat a young lady came and told us that the next time we needed to wait for her to seat us and it felt as if we were being scolded for not knowing that.

도착하자마자 처음묵은 숙소로 액티비티땜에 올인클루시브 아니지만 조식잘 먹고 지내다 갑니다

Excelente servicio!!!

Excellent stay. Would stay again. Beautiful beach, plenty food options.

Overpriced

The staff was wonderful, the facilities are very clean. It's an older hotel, and looks a bit dated, but it's well maintained. The beach is disappointing, it's covered in sea****, and the water isn't the clearest. With that said, a shuttle runs to The Royal Sands several times a day. It's a 25 minute drive, but free. The Sands has a truly amazing beach. Literally, the clearest, bluest water I've ever seen in person. Based on other reviews, we opted not to get the all inclusive package. Instead, we took the bus to the grocery store, on our first day, and bought grocery for the week. Between that and local restaurants, we were set. We didn't eat at any of the hotel restaurants, so I can't speak to them. Overall, we were quite satisfied. Next time, we'll probably pay the extra money to stay at The Sands. But, for the price, The Royal Cancun definitely met our expectations.

Everyone was super friendly and very professional! I want to recognize in particular the housekeeper by the name Irene Murillo she did an excellent job! She made sure everyday our needs were met! She went beyond her duties on both villas! She deserves a raise! She has people skills and is very professional!

Had a 3 day stay in this amazing resort. Huge 2 pools that are Kid friendly too. Amazing housekeeping services. Had a lovely view of the pool from our room. Loved the food, especially the Italian and mexican cuisines are amazing. Had very good variety breakfast choices in the buffet. Overall had a very calm and stress-free stay.

Fui por recomendación pero la verdad me fui decepcionado de ese hotel, no vale la pena por lo que pagas, el personal muy antipatico mejor el personal de limpieza son mas amables que los demas trabajadores, te puedes conseguir un mejor hotel que ese y por el mismo costo o menos, aparte la cerradura de la puerta no servia, un tanto viejo todo el lugar