DoubleTree Suites by Hilton Sacramento - Rancho Cordova

$10 for parking is silly, wasn't notified that the restaurant was open for breakfast, and besides hearing the people above us walk around, it was a good stay. Interesting room layout, and shower curtain could have used replacement but these are little things. Would stay there again!

Always me and my girlfriends place to stay in Rancho, never had a problem can’t wait for next visit miss the cookies

這是一家維護良好的酒店，位於薩克拉門托更好的地區，可快速前往 80 號州際公路，讓您可以向東前往太浩湖或向西前往舊金山。房間裡的飾面是現代的，裝飾/藝術作品向附近的內華達山脈致敬（大約一個小時的路程）。我們在酒店推薦的一家步行距離之內的餐廳用餐，每天供應三頓優質餐點。工作人員很有禮貌，樂於助人。

我和我所有的孩子一起為游泳池預訂了升級的露台房，到達那裡，游泳池全部關閉，恕不另行通知。不會讓我們換房間或提供折扣價。那裡沒有廣告中的“餐廳”，只有 14 美元的雞肉條和薯條。一些酒吧食物選擇，而不是“亞洲風味”的高檔餐廳。早餐是個笑話，他們收取每人 18 美元的垃圾歐陸式早餐。從凌晨 2 點到凌晨 4 點，游泳池附近有一個派對，顛簸的音樂和尖叫的歌曲在他們的肺頂部......這是一場噩夢。我住了一晚就離開了，他們都收費了。永遠不會再入住。

We arrived and the front desk person was extremely overwhelmed and kept saying she was working by herself so we went ahead and checked in on the app, but asked her for an extra key and to add one adult to the reservation since we couldn't on the app. The rest of the stay the only friendly individuals were the breakfast crew, the day front desk person lacked complete hospitality. The day of check out, they started knocking on the door at 9AM (check out is at 11), they knocked a total of three times before actual check out time even though every time we told them we were not leaving yet. After we checked out I received the bill and we did not get credited for the two adults for MyWay benefit with Hilton Honors even though we had informed the hotel there were two adults (and they charged breakfast for two adults). I placed 4 calls with Hilton Honors and every time the hotel did not agree to give the Gold Hilton Honors Benefit. We have now opened a dispute with Hilton Honors in order to received the credit.

The hotel is dingy. The rooms while spacious are filthy. Both chairs and the couch are hideously stained. There are sketchy men getting stoned outside and the front staff look over burdened. I would go elsewhere. We are here for a school event and I wont ever be back.

Such great potential for a lovely “ranch”-modern setting. However this is the second time that I have stayed and each time, felt dirty. I thought the first time was a fluke, given the price and past reputation (I should have read more reviews). This time, again there was someone else’s hair in the sink and tub. A nonsmoking room that made me sick - I awoke in the night each night from the odor of way more than 1-10 smokers' residue, previous to my stay. And a ragged shower curtain that looks like my cat got to it. No, no more chances.

We booked this hotel so our 6-year-old son can have a pool to swim. When we got there, the pool was closed and the staff had no idea when it would reopen. Tried getting the manager but he basically refused to talk to me. Asked if they could help us gain access to a pool in nearby hotels and was rudely refused by the front desk, didn't want to try to help their guests. Also the room has a strange smell - i get it, it's an old hotel that needs to be updated. If you value customer service, I would definite NOT recommend this hotel.

I have stayed at this hotel probably 10 times it’s a little outdated but generally pretty decent. They have significantly raise their price while offering nothing more if anything though this time our room was missing an ice bucket we upgraded to a room with our deck sitting area outside by the pool we were the only one that did not have a table on her deck so we had to like drag furniture out to use as a table when we asked about the ice buckets they told us they didn’t have any so we had to use plastic bags to bring ice back to our room and hold it in the sink. Just the magic seemed gone this time it just was not the same feeling that I’ve had in the past at the same hotel. Super disappointed that they can charge so much in the room not be together and when you ask for stuff that normally comes in a room you’re told no they don’t have it I’ve never stayed at a hotel that didn’t provide an ice bucket. And if I’m paying more for a room that has a sitting area to be the only sitting area without a table is not OK and the housekeeping staff I think it was the head housekeeper kept giving us dirty luxe she was very rude I wish I had gotten her name but I didn’t. I’m just shocked by the lack of care and attitude.