希爾頓花園飯店-卡特斯維爾(Hilton Garden Inn Cartersville)

The hotel was generally okay. The staff was friendly, and the continental breakfast was good. The upkeep could use some work, as we didn’t have a room cleaning for our entire stay. Housekeeping asked us what time they should come clean our room, we told them, and they didn’t come back the rest of the day. When we came back to our room later that night, housekeeping had gone home for the night, but we didn’t have any clean sheets or towels. When we called the front desk to inquire, they brought us clean sheets and towels to turn over ourselves, but there was no housekeeping. There was also many ladybugs in the bedroom. When we first arrived, there were a couple here and there, but throughout our stay, more entered our room to the point where they were crawling on the fixtures near the bed. There were also a lot of lady bugs inside and outside the one window on the room (and the window does not open, so we’re not sure how they kept getting inside).

The stag was extremely nice and attentive. Whenever we needed anything they were more than happy to help. The property was beautiful and clean.

It was Clean and quiet. But I did not like the fact did they charge for breakfast and expensive charge at that other than that we had a great stay

We had stayed here before about 7years ago and had a great time. This visit front staff lacked charm the rooms were clean thermostat and fridge did not work well. All first world problems but left bad tatse for returning again. Sad because had enjoyed other properties in the past.

The floors in our room were clean but the carpet was not clean, your sock feet were dirty walking across the floor.

My key took several tries to get in, every time I left the room. The room had no soap. The shower door was hard to close and the shower door handle was falling off. The condition of the bathroom was not on par with the price of the room. My room however was very quiet.

Very convenient. Good bar and restaurant service and food, though glasses did not appear to be thoroughly washed. Lipstick still on glass I was served. Nice room. Would have preferred firmer bedding and pillows.

Staff was friendly and helpful. Facility was clean, comfortable bed, clean bathroom.

We arrived early in the day in if check in. The nice lady at front desk was very gracious and said she would attempt to get us checked in a bit early, we sat in lobby area, which is very nice and comfortable. She got us in, and the room was decent and clean. What they forgot to remind us about, if you want cleaning service you have to ask, but no big deal. Everyone we met- workers, were very nice and friendly. Hotel is close to all amenities. From Starbucks to restaurants, and local places. Close to freeway as well. I felt safe parking.