克里亞山美居飯店(Mercure Clear Mountain Lodge)

Small details regarding cleaning were off-putting (dirty roof, stains on lampshades, mould on bathroom grouting, dirty handrails around the property). Dining staff were helpful but we felt like an inconvenience to reception staff. The surrounding property was messy and included a pair of underwear and old stacked up furniture. The lodge was probably nice back when it was made but it just really felt dated.

Staff are fantastic. Very comfortable bed. Clean, tidy, nice view. Lights outside door, shine into room at night with the blinds down so if you like a very dark room, then this place is not for you.

The place was very dusty surfaces.skirting carpets everything very dirty. Though bed linen and bedding and towels nice. Bathroom not too bad though lamp dusty laying down and I was constantly getting up to clear my nose. Restaurant service very poor and fine dining is what you get at their restaurant. Getting punished for sitting and ordering getting way over charged and it wasn't delightful paying the fine for indulging. The service in that restaurant wasn't nice at all. As I looked at a waitress with black hair and hoping she'd walk over and see if I was ok she quickly walked behind the bar and no acknowledgement at all. 1 greek salad, one steak anh one Stone and Wood Alex cost me $80.50. very very very upsetting. Beautiful venue staff at reception beautiful and helpful though restaurant not good at all. If you're hoping to go indulge yourself to a spa, massage or pamper it isn't available on the day booking well in advance is the only way.

Hotel and room were good and you really felt as if you had ‘got away’ however that is a two edged sword as the on-site Resturant/bar was v expensive and the nearest place to purchase non hotel food/beverages is a 10 km drive away!

We stayed for one night. Our room had lovely views, however the hotel itself was somewhat dated (compared to the photos online) and the lacklustre pillows made for an uncomfy sleep. The flat TV screen was closer to an A4 size. There was also an empty beer bottle from a previous guest left on our balcony upon arrival.

Love the setting and views, room was clean and staff were nice. However generally speaking we were pretty disappointed with our stay here. The facilities are all very run down. The drainage in the shower didn't work well so the floor flooded every time we had a shower. The walls weren't sound proof and we could here guests next door. I went to use the gym and it said 'closed for maintenance' - when i looked back at reviews, it appears someone else said the same thing 6 months ago. The hotel shouldn't be able to advertise facilities if they are not usable. The pool looked really nice though, if you're there in the warmer months I'm sure that would be great (we were there in July so the water was too cold to swim). Unfortunately this is a hotel that really needs some serious maintenance and upgrade works. In saying all of that the price was definitely lower than other resorts in the area so it does reflect that. You get what you pay for.

It was a nice location looking over Brisbane.The room was clean and tidy.The bed pillows however weren’t very good and neither was the water pressure in the shower.Also the light outside of the room is very bright into the room and you cannot turn it off.

room was clean and tidy had everything we needed for our stay. the staff were fantastic on site.